Caliber - Cicero
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I wasn't called about the progress of repair. I had to call two separate times to get status of repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was great through the whole process. It was a long and stressful three months but he constantly kept in touch with me on my car. I will definitely be sending friends and family there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the repairs. Drives like new. And they even detailed it! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful experience from start to finish and Staff was very kind and courteous! Definitely would recommend Caliber Collison to family and friends.
Likely to Recommend - 5.0/5.0 -
Will absolutely recommend this facility to family and friends!
Repair Quality - 5.0/5.0 -
Excellent customer service and excellent work ethic and very friendly and informative!
Customer Service - 5.0/5.0 -
Great work done and excellent customer service, very friendly and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the service, they were very understanding when I was paying for rental out of my pocket and got my car done very quick. Thank you again Danielle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Chris was fantastic. He was very accommodating for our repair in Cicero, NY. We are Florida residents, so his willingness to be flexible with our schedules was extremely helpful. Quality and detailed work was done all around.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best possible experience in a situation no one wants to be in. No complaints, great service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks amazing, would never know the accident happened
Customer Service - 5.0/5.0 -
Couldn’t have asked for a smoother process or better service in a normally overwhelming situation.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very professional and clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
It seems that front left fender doesn’t seem to be secure with a gap below head light. I really feel that it should be flush. I feel that it should be looked at.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Front desk accidentally charged me double for my deductible and then had to refund me