Caliber - Cicero
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
Like the shop just wish there was later hours or at least open one weekend day for people who work typical 9-5s it makes it near impossible to get there without having to take time off of work.
Repair Quality - 4.5/5.0 -
Some minor things I noticed, just need to reach out. Office was closed over the weekend and is closed outside of my work hours, 1st few days back to work have been busy but I have to call. I know the radiator was replaced and I noticed the radiator fluid was not filled up it's below the low line and I am not seeing any leaking issues. Also there is a light in the dash now dimming which didn't before, not sure if there was a wire knocked loose but I will have to have these checked out. Others than that the rest of the cosmetic repairs look to be good. I do notice some humming when driving, not sure what's going on there. But I will make sure I try and schedule something over the phone by the end of the week.
Customer Service - 5.0/5.0 -
Everyone was polite and responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt and team did a phenomenal job from start to finish. Couldn't be happier with their service and expertise! I have a business near by and will be referring everyone!
Customer Service - 5.0/5.0 -
See prior comments.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank You to Matt for making my repair easy and was a pleasure to work with him.
My Experience - 5.0/5.0 -
Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
great communication and quick repair
Customer Service - 5.0/5.0 -
great communication from everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everybody was nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all did such a fantastic Job with the car. I’d like to extend my gratitude to Chris who was amazing throughout the entire process and Matt who made sure we were all set. Thank you all!.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the generosity, efficiency and kindness offered by the Caliber Collision team. I ended up getting my vehicle much sooner than expected. The vehicle looked fantastic. It was great overall work. Thank you Caliber Collison.
Likely to Recommend - 5.0/5.0 -
They are a highly professional organization. I was completely impressed with their work and support.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Do great work and outstanding service I would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
Chris had the day off and the gentleman I spoke with would just explain my concerns away, like I had no clue. However Chris has been a solid 10
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Very nice repair work and great Customer Service. Vehicle was restored to “New” Condition.
Customer Service - 5.0/5.0 -
Very good communication and updates.
My Experience - 5.0/5.0 -
We are very happy with service! Very satisfied, 100% thank you very much! Specifically to Chris! He was explaining everything in detail! Very professional! Thanks a lot for your work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job Chris !!! Thank you very much ! We are happy!
Customer Service - 5.0/5.0 -
Very kind and professional!!!
My Experience - 5.0/5.0 -
I am pleased with the repairs. All associates were pleasant and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly yet professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and professional. Thank you Scott.
Customer Service - 5.0/5.0 -
Thank you. Very nice and professional. Thank you Scott for everything.