Caliber - Cicero

4.8 (719reviews)
97%
6211 Route 31,  Cicero,  NY  13039

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (719)

My Experience

Everything looks great, appreciated the progress updates along the way

My Experience

They did an awesome job on my car, you would never know it had been damaged. It was so nice and clean inside and out. Looks like a new car.

Likely to Recommend

I have already told friends and family.

Repair Quality

Melissa was very helpful in answering all my questions. she explained everything perfectly.

Customer Service

Returned Clean

My Experience

Extremely satisfied. Melissa was incredibly communicative and transparent throughout the entire process and made what is by nature not something anyone wants to go through a very pleasant experience all the way around. My Equinox looked brand new when I picked it up!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Great communication

My Experience

It was a great experience with alot of communication and a special thank you to Gary!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job Great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service, well done!

Customer Service

Excellent Service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks great and all is good every one I spoke to was really nice

My Experience

Very well organized. Kept us updated . Handled all details like rental car from start to finish. Gary Groft is a big asset for your company. Would recommend your service to anyone

Likely to Recommend

Repair Quality

Great exp. Your staff was great. Mr Gary Geoff is a great to work with. Work that was done was excellent.

Customer Service

My Experience

Everything from the communication, quality of work, repair explanation and timeliness of my repair was excellent and stress free!

My Experience

great staff. kept me up to date on everything. quick response time

My Experience

From beginning to end of my repair, all the employees at caliber were outstanding. I was updated on a daily basis of the progress being made. My van looked brand new when I picked it up. Everyone was professional and pleasant to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

A very smooth peocess

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Repair Quality

Customer Service

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Repair Quality

Vehicle looked like new, better than before and was cleaned nicely.

Customer Service

Service agent, Gary, was very friendly, kind, helpful, supportive and kept me well informed of the repair status via periodic DMs along the way. Even finished repair work almost a week earlier than anticipated. I would recommend them.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the job they did on my Jeep, my car was spotless on the inside when I picked it up, (didn't expect that), very friendly staff, repairs were done fast

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kept me well informed and did a great job. I can’t tell my car was smashed.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service