Caliber - Clackamas

4.8 (3,167reviews)
97%
16710 SE 82nd Dr,  Clackamas,  OR  97015

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,167)

Likely to Recommend

Repair Quality

Quick. Easy process.

Customer Service

Answered questions in a friendly, knowledgeable manner.

Returned Clean

My Experience

Everyone was very accommodating and helpful. Work was done quickly and superbly! I was so pleased! Thank you all!

Likely to Recommend

Repair Quality

I thought I'd already answered on of these surveys, but know that I'm very pleased with the work and all around accommodation you gave me! Thank you so much!

Customer Service

Jeff and Connor were very accommodating, gracious and helpful!

Returned Clean

My Experience

Noah was great yet again. This was my second time needing insurance coverage repair work at Caliber Collision and I was happy that Noah was my assigned guy again. He went above and beyond to help and give me confidence that the repairs were accounted for. The team even found hidden damage and proactively repaired it. The updates on status were excellent and I would recommend Caliber Collision to anyone and everyone I come across.

Likely to Recommend

Repair Quality

Always great service at the Clackamas Caliber Collision! Quick turnaround time and very thorough damage inspections to ensure repairs are 100% assessed and completed.

Customer Service

Noah is awesome and the rental car service is fantastic

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The service was good and I got my car back quickly BUT the reason I give a low rating… when I picked up my car I dropped off the rental. I left and realized I left 2 pairs of prescription glasses in the rental. I called to have them taken out of the rental. When I came to pick them up 30 min later I only received 1 pair. I repeatedly asked where the other pair were and never received them. The employee says they weren’t in the car but I know 100% they were in the car. Thanks for stealing a pair of $200 prescription glasses that are much needed!

My Experience

Autumn was amazing!!! Everything ran smoothly from start to finish, and Autumn went above and beyond to assure every aspect of communication with my insurance company was thorough and complete.

My Experience

Likely to Recommend

Yeah, I got really lucky with my choice of shop

Repair Quality

Great customer service, great communication communication communication during the process, great coordination with progressive, great results

Customer Service

Esmaya was super helpful!

Returned Clean

My Experience

Excellent communication Great job repairing the damage. $4,,000 dollars and the car is not washed? That is bad business. Plain and simple

Likely to Recommend

Repair Quality

Customer Service

Not sure why the car was not washed. Odd

My Experience

Thanks for getting my repairs done! Appreciated all the communication and updates. Everything looks great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jeff was amazing, he help me navigate through the insurance process and made it a seamless transition. THANK YOU JEFF!!

Likely to Recommend

Repair Quality

Jeff was very professional.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We have actually recommended the shop to friends and family hopefully they won't need their services

Repair Quality

Very pleased with the experience

Customer Service

Great communication and Great timing on completing the repair work

My Experience

I was very happy with the service and follow-through I received from Jeff and his team. Great customer service from the first phone call to pick up

Likely to Recommend

The accident to my car was caused by a freshman in high school and we had no idea where to take the car for repairs. I’m so happy that we found Caliber and their team I would recommend them highly

Repair Quality

The whole experience was very positive from the first phone call to pick up… They even washed my car!

Customer Service

Returned Clean

My Experience

The car not only looks amazing on the outside but so does the inside. I was not expecting to come back to such a clean car! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

5-star service! The communication along the way was comforting, the staff was kind and helpful and my car looked fabulous afterward. They even cleaned the entire inside of the car, which almost made me cry - as a mom of 3! Thank you, Caliber Collision Clackamas!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy and well done. Great communication about where the car was at in the process. Highly recommend!

My Experience

While no one likes to have to get repairs done, I will say I was impressed with Caliber. The staff and techs were very communicative and the service was faster than anticipated allowing me to get back to my normal quicker.They were friendly and I loved how easily they worked with my insurance and the car rental company. i will be recommending Caliber to others!

Likely to Recommend

Repair Quality

Customer Service