Caliber - Claremont

4.8 (7,460reviews)
97%
2542 North Towne Ave,  Pomona,  CA  91767

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,460)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The manager of the shop Michael, was most kind & made sure all was taken care of in a timely fashion able manner. I would definitely return in the near future. Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend Caliber Collision to everyone who needed repairs.

Repair Quality

It looks great!

Customer Service

The staff was friendly, helpful and kept me up to date with the status of my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The journey started off a little rocky but Mike and James came through with flying colors. The car looks amazing! Hats off to the CC TEAM! Hands down... Superb job! Will be recommending CC 100%.

Likely to Recommend

Repair Quality

Customer Service

Initial customer service could have been better. In that my scheduled appointment somehow "fell off" the appointment list. This, for obvious reasons was very frustrating for me and there was NO compassion for the issue whatsoever or apology for an error that was NOT my fault. And based on this error i was told that my car would be delayed in completion date...This problem was resolved in a professional manner by upper management and then down to management at caliber location in Claremont... who then gave a formal apology. This made all the difference in my experience. Thus the re-evaluated rating of a 10 of what would have been a 0 from day one of the experience.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank u for such an amazing job. I"m happy to have my car back & extremely satisfied with the work that was done. Very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Taken care of in a very shorty time!

My Experience

Completely and highly satisfied. Everyone was very professional and helpful. From the receptionist Vanessa to Nestor, who personally attended to the rpairs of my car, I only have one thing to say...i will not hesitate to reommend you to my friends and relatives. Keep up the good work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nester saved my car from being totalled He convinced insurance company it was worth saving. Thank you.

Likely to Recommend

without question

Repair Quality

excellent

Customer Service

everyone very friendly and personal

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Would have liked to been told all that was done to my car rather than just being told "here's you car it's all fixed" Other that that quite satisfied