Caliber - Coatesville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent service, great communication and happy with repairs. Only reason for a 9 and not a 10 was due to delays in repairs. The location had an unforeseen accident but in general, I was very pleased with the service.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Caliber to everybody.
Repair Quality - 5.0/5.0 -
Very smooth from estimate appt, and date work would start, date completed.
Customer Service - 5.0/5.0 -
Best customer service ever
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The door not opening was embarrassing
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0 -
I know that Caliber in Coatesville PA has a good reputation from what I see online. Unfortunately my experience was not very good.I dropped my car off about 10 days before it was supposed to be inspected. I was told that the car repairs would most likely be completed so that I could get my car inspected by the due date which was October 31. They said the repairs on my car would take 2 weeks but it turned out to be 6 weeks.My rental car insurance ran out and as a result, I had to pay for the rental for one week myself which will cost me more than I can afford.I They kept telling me that they couldn’t get parts, that the wrong things were shipped, etc., etc. I did not feel like they put enough emphasis on getting the parts. This was a major inconvenience for me and the manager and secretary were not terriblyapologetic. I hope I will never have to have any more body work done on my car, but if I do, it won’t be with Caliber of Coatesville.
Customer Service - 4.0/5.0 -
my name thing about the Customer Service at Caliber in Coatesville, PA was that they not place much importance in getting the parts on time. Also, after the whole fiasco,, especially because I will be.6 weeks late on getting my car inspected, the manager and secretary were not very apologetic for the inconvenience it caused.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great. Got it back all clean and shiny.
Customer Service - 5.0/5.0 -
Friendly staff. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so friendly and helpful from start to finish
Customer Service - 5.0/5.0 -
Fantastic service! They really care about their customers
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were friendly and kept me informed as the process was being completed.
Customer Service - 5.0/5.0 -
Great customer service. Frequent calls to inform the status of repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly and efficient. The process went very smoothly. As well as the rental car being brought there for me to use and I was able to leave the rental when I picked up my car and caliber took care of getting it returned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication from Shannon. Great finished product. Looks fantastic
Customer Service - 5.0/5.0 -
Great updates and every other day communication