Caliber - Colonial Heights - Boulevard

4.8 (3,347reviews)
97%
3245 Boulevard,  Colonial Heights,  VA  23834

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,347)

Likely to Recommend

Yes we would

Repair Quality

Looks great on time

Customer Service

The receptionist was friendly , businesslike, and great to do business with..Lawerence was also great to deal with and concerned that repairs were performed accurately and in a timely manner.. He assured us that they were taking measures to disinfect the car before picking it up.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Text updates were good

Returned Clean

My Experience

The work was fast and excellent we are very happy with everything that you did.

Likely to Recommend

Very nice and professional staff

Repair Quality

Very beautiful work

Customer Service

The repair work I was very happy with how it turned out

Likely to Recommend

Repair Quality

Customer Service

The people were nice and friendly, but no one called me once to update me on my car or how long it would take. I only got a call once my car was finished 1 week later.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great service. Professionally run.

My Experience

The finished product came out amazing. The only complaint I have was being given 3 different completion dates. I kept being told it will be finished and it wasn’t with no explanation until after I picked up the car which caused me to pay more than I expected for my rental car. Other than that I experienced great customer service.

My Experience

Great job in a timely manner thanks agian

My Experience

I am grateful for the text messages that I received daily in regards to the service for my car. I was able to pick my up my car 2 days prior to the original date. Also, I didn't have to return my rental car back to Enterprise. The convenience of dropping the rental a Caliber Collision was fantastic. Also I was offered help to carry my personal belongings from my rental car to my vehicle. The damage that was done to my car, it looks amazing . My car looks brand new. I appreciate that Keri changed my time in my car due to daylight savings time. My experience was positive. Excellent service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was an awesome experience. Every employee exhibited excellent customer service and were super nice!! They included me in every step of the repair. My car was expertly repaired and I am totally pleased with the end result. Thank you.

Likely to Recommend

I definitely would

Repair Quality

Only reason it wasn't a ten was because a spot was missed in the paint process. But other than that, great work was done. My car looks brand new

Customer Service

Customer service was spot on

Returned Clean

My Experience

All my questions were answered and the service was fantastic. My only concern was that there was a slight disconnect with text alerts and what actually happened. The text said my car was ready on the third when it was ready on the fourth. I would have preferred it saying that it is close to completion, we estimate around this time in the morning/afternoon, we will call to let you know. But again the service was good.

Likely to Recommend

Good service.

Repair Quality

Really good quality service.

Customer Service

Very friendly and helpful.

Returned Clean

My Experience

Excellent staff great customer service

Likely to Recommend

Repair Quality

Customer Service