Caliber - Colonial Heights - Boulevard

4.8 (3,318reviews)
97%
3245 Boulevard,  Colonial Heights,  VA  23834

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,318)

My Experience

My battery is now dead after almost a month and I still don't have the emblem on my grill.

My Experience

I didn't have a chance to discuss the damage before repair. The right wheel weld inner fender looks different from the left.

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Repair Quality

Thanks to Keri Eley Service Advisor for a outstanding job your new friend Joseph Sr.

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Very knowledgeable and kind

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My Experience

The service was wonderful, and the job too! They kept me constantly informed about the progress. I would differently say a job well done!!

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Door has a lot of road noise now. plan on bringing truck back to see if an adjustment will lessen the noise.

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said they called but my cell has no record of any call.

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My Experience

Caliber collision did an great job on my vehicle. They kept me up to date and informed on the progress. Amazing customer service.

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This is my second experience with caliber, with my first being at a different location. Both experiences I have had to return for first attention to my vehicle due to poor quality control after the initial repairs. Getting the issues fixed was easy, but I feel that my vehicle should not have needed extra attention, and that better attention to detail and quality control in the initial repairs would have led to a better (And more satisfying) outcome.

Repair Quality

Repair was quick, but required second visit to the shop to complete repairs to a satisfactory degree (I found scratches left in the repainted area after the first visit). Still have mild orange peel effect on repainted areas.

Customer Service

Staff was communicative, but appeared displeased that I returned to have the scratches repaired.

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Repair Quality

Great work. Looks brand new.

Customer Service

Very Nice People.

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The staff was very professional in all aspects of the process. I appreciate the effort the repair personnel put into repairing my vehicle. If I didn't know any better I would say the work effort would compare to the effort one would place into their privately owned vehicle. Thank you and I am eternally obliged for the top quality treatment and work!!!

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Returned Clean