Caliber - Colonie

4.8 (4,979reviews)
97%
1615 Central Avenue,  Colonie,  NY  12205

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,979)

My Experience

Likely to Recommend

Repair Quality

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My Experience

They went above and beyond to have my vehicle ready for me before the original estimated time when I explained I was going away on vacation they detailed my vehicle GREAT JOB highly recommend

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Yes I will

Repair Quality

Awesome! Good job.

Customer Service

Good

My Experience

My Experience

Awesome service start to finish

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Customer Service

My Experience

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Customer Service

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Repair Quality

They said originally my car would be in the shop for 21/2 weeks. I got it back after 4 days with major damage front bumper, hood.left headlamp,left fender:,driver door and passenger door

Customer Service

My Experience

These guys were professional, friendly, quick and thorough. I couldn't be happier with the entire experience! 😊

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Repair Quality

Customer Service

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Definitely would recommend.

Repair Quality

The quality of the repair was top notch.

Customer Service

I was notified every step of the way about the status.

My Experience

Eric did a wonderful job and was very professional and the guys did great work on the car

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

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Repair Quality

Very quick and good service

Customer Service

Everyone I interacted with was very nice helpful and friendly

Returned Clean

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Repair Quality

Great service. Absolutely no problems.

Customer Service

Returned Clean

My Experience

Eric was extremely helpful and kind. I was concerned about how long repairs would take as I had limited rental coverage. Based on a brief look, obtaining parts…Eric thought it would be done within 2wk. Assured me he would be in contact throughout process to provide updates. Once car was taken apart he called, explained damages and what needed to be done and provided estimate on damages. He also provided me with completion date for repairs. Received messages throughout process regarding progress which I appreciated.When Eric test drove vehicle noted it difficult to steer, explained what it was and advised me to call dealer as it is common problem with Toyota. He made a difficult situation much easier. Thank you!

Likely to Recommend

Staff was helpful. Eric assured me he would he would be looking at vehicle and follow up with me which he did. He explained what damages were present and what needed to be done. Eric communicated throughout the process and the work was completed the day before date given.

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My Experience

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Repair Quality

Job well done everything looks and runs great

Customer Service

My Experience

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Repair Quality

Great experience. Appreciated the flexibility as I searched for a tree removal company to remover the limb from my car. More than that, the communication throughout the repair process was incredible!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean