Caliber - Colonie

4.8 (5,005reviews)
97%
1615 Central Avenue,  Colonie,  NY  12205

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,005)

My Experience

Very thorough when it comes to status of repair. Communication is key.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I can't say enough how good of a job the technicians did with my car. The fit and finish of the parts installed was excellent and the car was immaculate inside and out. I just want to say thank you very much for a job well done.

Likely to Recommend

Repair Quality

Workmanship was excellent

Customer Service

Everybody was very friendly and helpful

My Experience

Great job and thanks

My Experience

Associates were helpful and informative and the work was completed ahead of schedule and looks great. Thank you.

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Repair Quality

Customer Service

Returned Clean

My Experience

Some minor stuff still needs to be completed but over all happy

Likely to Recommend

They went above and beyond to assure I was in full satisfaction

Repair Quality

Excellent workmanship and customer personal at desk

Customer Service

Excellent from registration to completion

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Fanstatic customer service and everyone I know deserves this type of assistance when going through a vehicle repair because it is extremely stressful. Anyone would be lucky to receive this stress releasing service

Repair Quality

Excellent job!

Customer Service

Everyone displaying phenomenal customer service skills. Mechanics upheld the “no touch” policy. My car was washed, detailed and vacuumed. I’m truly impressed!!! Thank you so much for a wonderful expierence.

Likely to Recommend

Repair Quality

Allen he’s a super nice person, great job guys on what u did in my car

Customer Service

Very nice people, great front desk service with a beautiful smile

Returned Clean

My Experience

Great service from the ladies working the front desk both during drop off and pick up, car was all cleaned up beautifully, vacuumed exf and the staff worked seamlessly with the car rental business so I always knew what I was doing and where I was going and what to do next. Thank you all!!

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I would recommend all my families and friends to your company,because of the good treatment I received from you guys

Likely to Recommend

I would let people know about the level of professionalism.

Repair Quality

Consummate professionals all around. They make sure they get the repairs right.

Customer Service

Ricky Depiero, Janina and Paty were great, they treated me like family.

Returned Clean

My Experience

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Customer Service

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My Experience

My Experience

Great customer service, very easy process. Thanks!

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My Experience

Outstanding service by Ricky and the team at Calliber Collision. My experience exceeded expectations and was in keeping with USAA’s mission focus to serve U.S. military and their families. 5 stars!

Likely to Recommend

This is my new "go to" facility and will definitely recommend to friends and co-workers.

Repair Quality

Good as new!

Customer Service

Made me feel like a valued customer!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean