Caliber - Columbia IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciated the daily updates and how easy you made it to coordinate with Enterprise to rent a car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job
Customer Service - 5.0/5.0 -
Amazing!
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the prompt work on my car and being able to get it back to us before the original estimate of completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fog lights somehow didn’t get hooked up, so I need to make another trip, to get them hooked up.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Conflicting repair dates, poor communication made for a negative experience.
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Given the car was not repaired and released to us being unsafe to drive I cannot say we are at all satisfied. Car has been returned to you for additional repairs and hope it is done 200%correct to avoid further issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very communicative and the repair process was quick. They even washed the exterior and cleaned the inside for me. I wasn’t expecting that. Would definitely recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
Nice people
Returned Clean
My Experience - 5.0/5.0 -
All good. Thanks for your great service. Happy holidays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber got me fast service. Great quality and gave me great customer service on Manchester in Ballwin. Nathan gave me an update all wise my car was getting services..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe at the Columbia Illinois’s location is great to work with and takes care of our situation.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So thankful for the team at Caliber Collision for being so easy to work with! They were accommodating, kept me updated on the progress, and did a great job with all of the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car stinks of air freshener. It's disgusting. I did not consent to that.
My Experience - 5.0/5.0 -
Wow! This place is absolutely amazing. Friendly, fast and accommodating. The whole staff is very helpful and the work on our Honda Pilot was peerless. You can't go wrong here.
Likely to Recommend - 5.0/5.0 -
I will recommend you to everyone.
Repair Quality - 5.0/5.0 -
Good as new!
Customer Service - 5.0/5.0 -
Amazing customer service!
Returned Clean
My Experience - 5.0/5.0 -
My car looks great thank you
My Experience - 5.0/5.0 -
Very professional every step of the way. I received several updates and did not need to follow up or ask any questions. Great experience!