Caliber - Columbia IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It’s nice to have a local company that is here for you and makes a bad situation easier to deal with. So I would not hesitate to recommend them.
Repair Quality - 5.0/5.0 -
Everyone at Caliber has been extremely nice and helpful by keeping me in the loop of what was going on in the whole repair process.
Customer Service - 5.0/5.0 -
CS welcomes you with a smile on their face and if they can’t answer a question they find someone who can.
My Experience - 5.0/5.0 -
Very well done
Likely to Recommend - 5.0/5.0 -
As an insurance agent, I was very pleased and likely to recommend to clients in the future
Repair Quality - 5.0/5.0 -
The repair was completed within a timely manor and it looks beautiful. The folks there were very nice and helpful and I would highly recommend!
Customer Service - 5.0/5.0 -
Great folks very pleasant to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
James was very helpful and extremely kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Used Caliber before and like today I have always been more than happy with your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at this location were so nice and friendly. Made sure i knew what was happening and when. After dealing with a different location to start they really took care of me and my vehicle!
Customer Service - 5.0/5.0 -
Amazing customer service at this location.. i previously took my car to the location in imperial MO & although the girl who worked the front desk was very nice her boss seemed to not care about getting my business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better front-end alignment than dealer's, which dealer claimed was "perfect". Body work looks great. Cleanup detailing was far beyond expectations, actually amazing. Overall, a world-class job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The paint good nt good I be
My Experience - 5.0/5.0 -
My car looks absolutely incredible! They did such amazing and detailed work on it. They were very fast, and always kept me updated with my car. Huge shoutout to the team that works there (and to guys hard of hearing!). This place will always be my first pick, but hopefully I won’t need to come back. Thank you to everyone there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their Services were wonderful with excellent customer service & updates to the status of my vehicle. It was fixed faster than the original estimate and when I needed to call them, they were very reliable to get in touch with and answer questions. Their car detail crew did an amazing job as well. I had never been here but will go back if I need a local shop in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were professional, reachable, and sent out notifications every weekday. Car looks and feels back to normal. Only one small minor thing needs corrected in the near future (driver’s side tire sensors were accidentally swapped for the front and rear tires). Other than that all great
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks FANTASTIC!
Customer Service - 5.0/5.0 -
Love Kelly!
My Experience - 5.0/5.0 -
You all kept me informed as to the progress of my car. It worked out that I didn’t need a rental because I was on vacation and got home when it was done. You did. a good job thanks, Thomas
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Door seam gap is not correct.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The space in door seam is too large and I can't believe you didn't notice. I didn't realize it until I got home. There is no way a professional body shop didn't notice this. You feel you intentionally dis not say anything thinking I wouldn't notice.
Customer Service - 4.0/5.0 -
The people are nice and the lady in the office is good.