Caliber - Columbia IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The customer service, the well done repair work, including the exceptional paint job, and the surprise cleaning of the inside and outside of my vehicle was 100% satisfaction. My family has used them also.
Repair Quality - 5.0/5.0 -
Everyone at Caliber Collision is so friendly, polite, and helpful. The quality of everything that needed to be done was exceptional. Columbia, Illinois Caliber Collision is 100% my new go to.
Customer Service - 5.0/5.0 -
There is no waiting around for employees to help take care of what you need done, and I felt the impression that they are happy to serve the customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Vehicle was totaled by my insurance
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All employees were very helpful and pleasant to deal with. So happy they were able to move my vehicle to a different location to service it sooner. Hoping the remaining parts arrive soon so we can complete the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A few paint “nibs” along the side. But I have been assured they will be taken care of.
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0 -
My car was ready a day earlier than anticipated. It was clean & looked great. I appreciated the communication every step of the way. Everyone there I encountered was super nice & helpful. I am very pleased with Columbia Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very please with the workmanship and and the professional manner of the staff.
My Experience - 5.0/5.0 -
I was impressed from my first interaction with the staff at Caliber. I didn’t know what to expect but I was pleasantly surprised by the efficiency and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I feel the repairs were done very well.
Customer Service - 5.0/5.0 -
This was my first experience with Caliber. I was very impressed by the professional customer service from My first visit to get an estimate until I picked up my car after the repairs were completed. .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with you guys! Everyone was very friendly and knowledgeable and I really appreciate that I was informed about the process and progression along the way. My car looks great, you can't even tell it was worked on. Well done and thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked like new
Customer Service - 5.0/5.0 -
Wonderful service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you to the team, especially Joe, for going the extra mile to make sure the car was repaired on time, so my daughter could get back to college. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Still 1 dented area on edge of hood in front of steering wheel
My Experience - 5.0/5.0 -
I must say had my car looking like a brand new car. The body of the car had me shocked. I must say the Caliber Collision does amazing work. I’m very well pleased and satisfied. Thank you so much. All smiles I am.