Caliber - Columbia Md
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Wonderful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended you to a friend!
Repair Quality - 5.0/5.0 -
It looks like new. I appreciate the care you put into the work you did on my car. Natalia was proactive in making sure all was done well.
Customer Service - 5.0/5.0 -
Service was professional and timely -- no waiting.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and customer service from start to finish, thanks to Natalia and team. Natalia and the young man at the front desk were very professional, friendly and excellent at their jobs. Thanks to all.
My Experience - 0.0/5.0 -
paint was not right and body lines was off
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
was not fix right and had to leave it ansvas of now have not heard if it is fixed
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car seems good as new. Thanks to the team for being professional and for keeping me informed about what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Final result was perfect as far as I could tell. Process was not.
Repair Quality - 5.0/5.0 -
I am satisfied with the repair. In case there isn't a question on process, the fix took at least twice as long as projected.
Customer Service - 2.0/5.0 -
When inquiring about delays, I felt I was 'strung along' with what sounded like excuses for why it was taking so long.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Sam was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did an excellent job with the repairs. They kept us informed on everything that's was going on
My Experience - 5.0/5.0 -
Everyone was friendly and they finished ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was actually done early!
Customer Service - 5.0/5.0 -
We were kept informed.
My Experience - 5.0/5.0 -
The customer service was great. They kept me up to date on the status of the repair. The work was done quickly
Likely to Recommend - 5.0/5.0 -
JOB WELL DONE.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Courteous professional staff. Great customer care. Thank you!!