Caliber - Columbia Md
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Quick, attentive, friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My parents go somewhere else I will redirect them here
Repair Quality - 5.0/5.0 -
Holly the manager and Sam took the best care of me from start to finish. Even Andrew and the other lady who greeted me respectfully each time I called or walked in are both wonderful as I'm sure everyone else on this team is. Wonderful experience, highly recommended for any repair needs. Thank you Caliber Collision. God bless
Customer Service - 5.0/5.0 -
Everything was perfect
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the speed and quality of the work. Great status updates. Staff is very professional. If my cars need bodywork in the future, I will be back. And I will be sure to recommend Caliber to my friends. Thank you for a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber was on top of everything from beginning to end. Consummate professionals
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employees were great, knowledgeable and pleasant. The car looks great and I will recommend them to family and friends in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Your service wasn’t good, the communication was terrible, Your customer service was ok. I had to follow up several time about my car. The last 2 times I was promised a call back and never received one. Only to wait for an entire week later to have to call back because no one called me. It took entirely too long over a month to receive my car back. Then you guys missed a spot on my car, ask for some touch paint, was promised again by Gino he would look into it and call me back. I still haven’t received a call. Terrible
Customer Service - 0.5/5.0 -
Read the previous note, no one was rude. But part of customer service is communication, letting the customer know what’s going without them having to initiate the contact. Also making promises that are kept. Being polite without delivering good service is bad business. I would never refer caliber collision to someone. I will also let State Farm know as well
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very algoing collision place I would rate them a ten
Repair Quality - 5.0/5.0 -
Great service great staff
Customer Service - 5.0/5.0 -
Great service
My Experience - 5.0/5.0 -
Considering you have these terrible supply lines and how many uninsured motorists there are on the road including the one who causes accident to our car. I think you guys did a good job. This is my second time someone is running to me and you guys have fixed it for Progressive and if they asked me I'll tell him you guys do a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Scheduling dropping off my car to picking up when the work was finished was communicated timely. Staff was very courteous.