Caliber - Columbus OH - N Hamilton Rd
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Sure the work was done well but the repair time was way too long.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with the repairs made on my car. It looks brand new! I would highly recommend you to anyone looking to get repairs done on their vehicle,
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Never in 1 million years will ever recommend anyone to use caliber collision especially not the one on N. Hamilton Rd. I’ve had the worst experience in my life working with these people the most unprofessional experience I’ve ever experienced anywhere
Customer Service - 0.5/5.0 -
This has been the worst experience I’ve ever had getting my car repaired anywhere there’s a panel that was not fixed properly on my car is missing a little piece. They’re like we’ll get that fixed for you Miss Harmon. It is not been fixed. My car is now sitting at the dealership with a dead battery and a bad lash that they didn’t repair and we’re now sitting waiting and waiting and waiting for the repair to be done for the insurance company to get the quote from the dealership that now has to go from the dealership to the body shop then to the insurance company, but the body shop is not getting the information to the insurance company and I find out today almost what 23 weeks after the fact that the person who is working on my vehicle is no longer with the body shop. No one tells me this. No one thinks to contact the person that they picked up their vehicle and told it from their home while they were at work to the dealership that their vehicle is sitting at the dealership and there’s nobody at the body shop doing their job to collect the information from the body shop to get it to the insurance company said their vehicle can be repaired and get back to them. I’m sitting here without a vehicle and I need my car back I am angry. I will never do business with caliber again and I will not recommend you to anyone.
Returned Clean
My Experience - 1.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Appreciated the weekly updates via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Easy to with and provided weekly updates on progress.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
The “time to complete” was extended several times, making the experience less than satisfactory. Although Caliber covered the deductible and extended rental car expense due to the extended time to make the repairs, the unreliable completion time was very annoying time after time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car was fixed just fine and was done so before the estimated time of completion. The whole process was done efficiently, thanks!
My Experience - 0.0/5.0 -
Pretty unhappy with my experience. Our schedule was moved around multiple times, once at the very last minute. There were multiple comments made that made me concerned about the quality of the work being performed: “mud in the paint sprayer requiring a repaint” and “he can’t get it calibrated”. Then when my wife came pick the car up it looked messy, potentially additional scratches (tbd if they wash off), and marker markings all over the car. My wife was told to go find the car herself. No one was there to walk her through the repairs or anything. I get it that your customer is my insurer and I’m just along for this ride I didn’t want to be on, but man.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always willing to do the best job! Easy process from start to finish for the customer.
Customer Service - 5.0/5.0 -
Had an issue with overspray on my window and said come back and we will take of it
My Experience - 5.0/5.0 -
The repair was well done. CJ was great