Caliber - Columbus OH - N Hamilton Rd

4.4 (2,595reviews)
87%
5354 N Hamilton Rd,  Columbus,  OH  43230

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,595)

My Experience

So organized and efficient!! Really appreciated the frequent updates about progress on my vehicle and the informative phone calls. The car turned out beautifully and was pristine inside and out!! Can’t thank you all enough!!

Likely to Recommend

Will definitely recommend this repair shop!!

Repair Quality

So helpful and professional!! Could not have been happier with my experience...my vehicle was gorgeous when I picked it up...and so clean inside and out

Customer Service

Was constantly updated on the progress of my vehicle...called with any questions...treated courteously

Returned Clean

My Experience

Caliber did an awesome job on the car! It came back cleaner than we left it! They also constantly updated me throughout the process. Will absolutely come here again.

My Experience

Likely to Recommend

Repair Quality

The level of customer service, attention to detail and professionalism exceeded all expectations. The service advisor (David Drozdik) was very helpful for my collision repair.

Customer Service

Returned Clean

My Experience

You guys are awesome. Thanks for the great service from start to finish! You’ve won a customer!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great Customer Service!!!

Likely to Recommend

Repair Quality

Customer Service

The personnel I interacted with the day I picked up my vehicle was most friendly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication & the best Customer Service ever!

Likely to Recommend

Definitely will recommend.

Repair Quality

Quality of repair was great!

Customer Service

The best

Returned Clean

Likely to Recommend

Excellent service and customer service

Repair Quality

They painted better than Mercedes did. They also took care of my rental car payment after my insurance plan hit its limit. Never had a collision shop do that before

Customer Service

David sent me pictures of my car throughout the process and offered to take car of other issues while they were working on various spots.

Returned Clean

My Experience

The work done was excellent and timely. It was very convient to have use of our vehicle in the week prior to the repairs while parts were on order. This was made possible by David's expert dammage assessment. Updates were given throughout the process and a lot of extras were done all all of which was greatly appreciated. The door tape removal, front light replacement, lenz buffing , crack filling on the hood were done extra to the original dammage assessment. Dave and Michael were great to work with. Our Truck looks better than the day we bought it. Thanks to the entire team especially those whom we did not get a chance to meet. We will gladly reccomend your operation to anyone. If there is any chance of getting a tour of the operation please let us know. Best Regards Michael and Shondra Grammens

Likely to Recommend

Repair Quality

Great Job. Over and above.

Customer Service

Returned Clean

Likely to Recommend

Would definitely recommend to family and friends

Repair Quality

The repairs look like no work has ever been done. The car just looks brand new. Completely satisfied with the detail and service I was given. I needed a rental and they was able to help me out with getting one.

Customer Service

Completely satisfied! Great customer service for sure.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was top notch start to finish. Had a rental car involved and everything was taken care of for me. I really appreciate the seamless service

Likely to Recommend

Repair Quality

Seamless work, truck looks new again

Customer Service

Returned Clean

My Experience

They called as soon as they found more damage than initially estimate and contacted my insurance company for any additional paper works. They call promised to update us the progress of the job. Courteous and professional.