Caliber - Columbus OH - N Hamilton Rd
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service and repairs are fantastic. Took a little longer than expected to get the vehicle back but team was clear on updates with my vehicle.
Customer Service - 4.5/5.0 -
Service and repairs are fantastic. Took a little longer than expected to get the vehicle back but team was clear on updates with my vehicle.
Returned Clean
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From beginning to end I was informed and treated well. Today when I was not totally accepting the final result. I was treated well the issue was resolved. People were kind and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
CJ and the team was awesome he was quick and understood my concerns and got me back on the road in no time thanks CALIBER
My Experience - 5.0/5.0 -
From the wonderful young lady who greeted me at the front desk of the Gahanna location, to the process introduction and updates provided by Angelina, everything was first class and very much appreciated. Thank you! My Highlander is beautiful once again! Rich Gandarillas
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our car was completed early. We even received some extra paint, as requested which was very nice. Angelia was so organized & communicative. We’ve used Caliber multiple times (2 locations) for 2 cars and each time I’ve been very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cj was the bomb. He was super transparent and friendly. I would come back because of him
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cj was awesome. I would recommend anyone to caliber because of him
Customer Service - 5.0/5.0 -
Cj is amazing. He went above and beyond. He texted updates and got the job done weeks faster than I expected. He definitely went the extra mile for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
My brakes are sounding like metal on metal. The wiper blade is broken, the turn signal light was out. When I to have it replaced, they disconnected my battery so my cer was completely dead. CJ was awesome though
Customer Service - 5.0/5.0 -
CJ is so nice and understanding so is the lady at the front desk.
My Experience - 5.0/5.0 -
Excellent communication from beginning to end. Car looks great.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I worked with CJ at the Caliber Collision location on North Hamilton Road. He was AMAZING! He took care of everything and made sure to answer all of my questions. I was very pleased with the work done to my car and will definitely come back in the future!
Customer Service - 5.0/5.0 -
I worked with CJ and he was AMAZING! He took care of everything and answered all of my questions. I felt very well taken care of and he was extremely kind and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
CJ did an amazing job keeping me informed and talking me through everything. When stuff got delayed he went above and beyond. He did everything in his power to make things right.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
Minimal communication from receptionist, zero communication from technician who completed the repairs.
My Experience - 5.0/5.0 -
Friendly professional service. I was kept informed of every step of the repair process. When I picked up my truck, the claims adjuster went over the repair process. My truck was cleaned and detailed. Greatly appreciated the professional service. The staff up front was very polite and informative.
Likely to Recommend - 5.0/5.0 -
I was greeted by the receptionist with a kind understanding smile, the service writer greeted me with a hand shake, introduced himself. Nicely dressed very pleasant and understanding of my situation.
Repair Quality - 5.0/5.0 -
Extremely satisfied!
Customer Service - 5.0/5.0 -
I am extremely satisfied with the professionalism of the team at Caliber Collision and the work performed on my vehicle. I was kept informed of the repair process from start to finish. When I picked up my vehicle it had been detailed inside and out! I am very appreciative of the repairs, my vehicle looks as good as it did when I bought it 6 months ago.