Caliber - Columbus OH - N Hamilton Rd
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything seems to be working properly.
Customer Service - 5.0/5.0 -
Caliber employees were very helpful and explained the process for me.
Likely to Recommend - 3.5/5.0 -
It’s a little far but I would probably recommend it
Repair Quality - 4.5/5.0 -
Seems quite good I don’t have any complaints
Customer Service - 4.5/5.0 -
I liked the texts that I received with the updates
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was completed on time (actually a little early) and the car looks great.
Customer Service - 5.0/5.0 -
Everyone was very nice and helpful
My Experience - 5.0/5.0 -
Chris made sure all of my issues were addressed in a timely manner. Car came back to me in better shape than they received it. The car wash and vacuum was a nice touch.
My Experience - 5.0/5.0 -
Shoutout to C.J. For keeping me in the loop about my car with daily updates. Shout out to Mr Heath for taking my call and relating my message to C.J. to allow me to get into my car sooner than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked almost brand new when i got it back they even cleaned up the inside !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication. CJ was fantastic.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The frequency of communication was great. And the condition in which we picked it up in was above and beyond what we expected. Thank you so much for all of your quality work!
My Experience - 5.0/5.0 -
Excellent service, great communication and follow up. Heath Coontz my advisor kept me informed every step. Car was done 4 days ahead of schedule. Looks fantastic!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Caliber Collision has a good reputation for keeping the vehicle repair services available in real-time. I like to acknowledge Heath Koonz the Sevice advisor for job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision, and it's employees are the best in business when it comes to communication with customers...total happy with the repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Heath was wonderful. He kept me informed every step of the way, even when there were delays. He made sure I understood what was happening and when. Hands down, best experience with a car repair shop. My Mini looks brand new! Great team.
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Heath rocks. He kept me informed throughout. I really appreciate him.
Customer Service - 5.0/5.0 -
I’d like to give a shout out to Heath, who shepherded my car through its repair. He kept me informed throughout and when there was a slight delay, I knew about it as soon as he did. Outstanding customer service and the repairs were flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication during the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My only disappointment is that someone stole my jumper cables. I realize you told me to remove “anything of value” but I honestly never would have thought those would be swiped.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repair was done well. The scheduling of the work being done was not good.