Caliber - Concord
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend this to everyone I know. This type of service is rare and needs to be appreciated
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the quality of the repair. Everything was perfectly done
Customer Service - 5.0/5.0 -
The customer service was amazing. They explained everything clearly and were consistently updating me along the process. Even the speed at which they completed was amazing
Returned Clean
My Experience - 5.0/5.0 -
The team was wonderful. I had a great experience with the ladies who provide great service and care for my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica, the manager, and the woman who helped me when I picked up my car were amazing, very accommodating, thorough, and easy to work with. My family and I highly recommend them for any car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very accommodating, Jessica, The manager and the lady who released our car are very thorough. They did a great job! 🩷
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica was incredible throughout the entire process. Even though getting the parts for the repairs was delayed, Jessica kept me up to speed on approximate timing every time there was an update and communicated with me about process and next steps.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 5.0/5.0 -
Jessica was great and kept me informed on any changes and timing
My Experience - 5.0/5.0 -
Very good job, great communication from the staff. I am impressed
Likely to Recommend - 5.0/5.0 -
I would be proud to recommend
Repair Quality - 5.0/5.0 -
Very great service and great crew. I am impressed
Customer Service - 5.0/5.0 -
Very great service and great crew. I am impressed
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second visit to Caliber in the last 9 months, with different vehicles and different Caliber representatives. I was impressed and completely satisfied on both occasions. Obviously having to repair damage to a vehicle is a very distressing experience, Caliber did everything they could to make it as pleasant and professional as possible. Thank you!
Likely to Recommend - 5.0/5.0 -
I see no reason to go anywhere else, should the need ever arise again. Thank you
Repair Quality - 5.0/5.0 -
Thanks for taking care of my car and for helping with the rental car return!
Customer Service - 5.0/5.0 -
100% Satisfied!
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and professional staff. Great communication at every step, the repair was very well done and completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision is always top notch with fixing our vehicles and with customer service, providing updates along the way, which is greatly appreciated by us. We love the location at 1260 Diamond Way in Concord, CA and everyone is so nice and very easy to work with! My wife and I give TEN STARS Across Board! We trust Caliber Collision with taking care of our cars :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was great! Alexa is the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far great, they kept me well informed and made the process look easy
Customer Service - 5.0/5.0 -
Great customer service from day 1 til the end
Returned Clean
My Experience - 5.0/5.0 -
Did a beautiful job, no hassle had a life time warranty though insurance and there was no questions asked
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work with great staff who are kind, patient and helpful
Repair Quality - 5.0/5.0 -
Everyone I spoke with was very helpful
Customer Service - 5.0/5.0 -
Everyone was helpful and explained everything to me and didn’t mind having to repeat anything