Caliber - Concord
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the amazing communication and reliability. Everyone was genuinely friendly, updated me regularly throughout the week, and I feel like everyone was very straightforward and honest. Car looks great. I will definitely recommend Caliber Collision to others!
My Experience - 5.0/5.0 -
Great service. Friendly.
Likely to Recommend - 5.0/5.0 -
I already did recommend it to a friend. And I’d recommend it to other people too.
Repair Quality - 5.0/5.0 -
Caliber Collision did an amazing paint job on my car. My car looks like it’s brand new.
Customer Service - 5.0/5.0 -
Everybody was kind and friendly. I got my car back in a timely manner and the paint shop turned out amazing.
My Experience - 5.0/5.0 -
Alexa was great and made sure I was informed about my car every step of the way. My car looked great when I picked it up. I am completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the people at Caliber Collision were very professional and always kept me abreast all along .. at the same time very kind and helpful .. I was very impressed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole situation with Caliber Collision was excellent from start to finish! I have nothing but high praise for for everyone there.
Customer Service - 5.0/5.0 -
Excellent experience from start to from finish!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The truck is just like new! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alexa was very nice and professional. All repairs were done fast. My car looked and drove great when the repairs were done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work & they kept me updated throughout the process. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone did a great job, from the front desk to Jessica and everyone in the back who worked on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making it so easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessica was great. Everything went smoothly and according to plan I would return, but hopefully I won’t have to!
Customer Service - 5.0/5.0 -
Jessica was great. Everything went smoothly and according to plan. I would return, but hopefully I won’t have to!
My Experience - 5.0/5.0 -
Alexa was extremely helpful throughout my entire repair experience. She communicated clearly and consistently during the whole process, which I truly appreciated. The entire staff was friendly and professional, and they made everything feel seamless from start to finish. Thank you to the team for a job well done!
Likely to Recommend - 5.0/5.0 -
Service was great. Alexa is a gem!
Repair Quality - 5.0/5.0 -
Alexa was amazing!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good service and communication. Interested in clients needs. Excellent office and administration.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great services and administration
Customer Service - 5.0/5.0 -
Very prompt communication, polite and understanding staff
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The total price on the repair was way way more than I thought it should be
Customer Service - 5.0/5.0 -
They were very good with updates on the repair and driving me home and picking me up. A very good at communicating with me.
My Experience - 5.0/5.0 -
Excellent customer service. Wonderful people. Thank you Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Car is purring like a kitten
Customer Service - 5.0/5.0 -
Excellent customer service and great work. Very happy 😃