Caliber - Concord
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I was recommended by a prior customer and very happy
Repair Quality - 5.0/5.0 -
Such nice work
Customer Service - 5.0/5.0 -
Excellent - everybody: Alexa, Jennifer, and Vanessa
Returned Clean
My Experience - 5.0/5.0 -
Kyle was fantastic, he kept us up to date every step of the way. Repair looks great, and it was done before scheduled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every person I came into contact with was friendly, knowledgeable and professional. They (all) went to great lengths to resolve my issues, so I am grateful that another satisfied customer made the referral for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and repairs were completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm happy to see my car got fixed the way it was. I'm also happy the way I have been treated and explained to me and giving me the update everyday. Thank you so much
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
I dont have to worry, I've been getting an update evryday. Their customer service is really good.
Customer Service - 5.0/5.0 -
Their customer service are really good. You are being treated good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ms.Alexa and Ms.Erika were very helpful and polite and provided excellent service. They got the repairs done in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quickly got parts and repaired my car. Finished it earlier than expected. Helped coordinate rental car pick up. Kept me informed on progress through the week. Thank you!
My Experience - 5.0/5.0 -
They clean the interior, wasn't expecting that. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am very likely to recommend Caliber Collision to my friends/etc. I am new to the area and wasnt sure on who to take my car to for repar, but of course let insurance handle it. I also looked at reviews prior to dropping it off and that made me more comfortable, love that peace of mind and at the end of the process and pickup I knew this shop took great care of their clients and their cars.
Repair Quality - 5.0/5.0 -
My first time going through Caliber Collision for car repairs and I was very satisfied, from the friendliness of the staff to the prompt intake of my car and quick repair.
Customer Service - 5.0/5.0 -
Very satisfied. I unfortunately got hit around the end of year (holiday time) and i had 2 reschedule my appt last minute as it was just hectic to go car-less around that time. The staff were so nice with the rescheduling and when i dropped my car off for intial repair.
Returned Clean
My Experience - 5.0/5.0 -
Alexa was very helpful and kept me updated on the progress of the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alexa was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Even though it was very small they made it stress free. I appreciate Alexa handled everything bet fast. Front desk staff were very friendly and helpful. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All was great from start to finish. Hopefully I won’t need to be back to see them anytime soon, but if need be, I will and will absolutely recommend to others!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job on my Toyota 4Runner. It looks like new. They also kept me informed of the timeline throughout the process, which was amazing.