Caliber - Concord

4.9 (3,559reviews)
98%
1260 Diamond Way,  Concord,  CA  94520

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,559)

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Repair Quality

Excellent workmanship. You would never know that the car had been damaged.

Customer Service

Everyone I worked with was really knowledgeable, nice, and efficient.

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My Experience

I had great experience at Caliber collision! They were very nice!! Thank you!!

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Would and well

Repair Quality

Good service good communication good overall experience

Customer Service

Good service

Returned Clean

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Very likely

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Satisfied

Returned Clean

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Everyone was a pleasure to work with.

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I would definitely recommend friends and family to use this shop in the event they need repairs to their vehicle

Repair Quality

Repairs are perfect. Overall vehicle was returned to me better than how I brought it to them.

Customer Service

Great customer service. Very friendly employees.

My Experience

Great people. Kept me informed the whole way. Excellent work. Thanks.

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Nicole was amazing she order the parts early so we would’ be without a car for more than 1 day! She was so helpful and worked with my teenager because I was out of town on business!

Returned Clean

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Repair Quality

Communication was really poor with multiple voicemails of factually wrong information, a paint job with bubbles, a dent was not repaired, and the paint lacks the appeal of the original.

Customer Service

When speaking to someone, they were friendly but consistently uninformed and mistaking our vehicle for someone elses

Returned Clean

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Returned Clean

My Experience

My car is good as new again! Thank you!

Likely to Recommend

Repair Quality

Accidentally broke my cell phone holder and one plastic tab on top piece plastic trim piece is sticking up on drivers side of chrome bumper, would like this to be replaced. Gave cellphone holder to receptionist her name starts with a "D". Would like a call back when you have a chance

Customer Service