Caliber - Oakland - 36th St

4.9 (773reviews)
97%
494 36th St,  Oakland,  CA  94609

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (773)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and excellent communication. Many highlighted the professionalism, friendliness, and knowledgeability of the staff, with several noting that their vehicles were returned looking brand new. Frequent and proactive updates throughout the repair process were widely appreciated, giving customers peace of mind. Numerous reviewers commended the team for going above and beyond, including arranging rentals, delivering vehicles, and returning cars thoroughly cleaned. A few customers noted areas for improvement, including more accurate completion timelines, more proactive initial communication, and thorough final inspections before vehicle return, as mentioned directly in their feedback.
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"Excellent service. Quick repairs and constant updates. Pleasant experience"
"... time-sensitive needs I was leaving for a trip end of week, did a terrific & seamless repair job, shared useful tips & advice, and gave my car back to me much cleaner & in better ..." Read more
"The best company and group of employees that I've worked with in a long time!"
"Ready several days ahead of the original estimate."
"It was ready early! Within 24 hours. Amazing."
"Perfect job. Love that I got my car back quickly & in beautiful condition :"
"Early"
"Everything went as planned."
"Excellent communication, service and work from start to finish."
"I really appreciated the ongoing communication. Also, everybody was very courteous and professional."
"They couldnt get a part so the car was delayed but the kept me notified"
"Communicated frequently and completely. The work done was excellent."
"Kept me in the loop the entire time"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great staff: polite, professional, responsive.

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My Experience

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Returned Clean

My Experience

Liked working with Tony. He kept me informed every step of the way, was knowledgeable about the repairs. And best of all - he turned my car around quicker than expected. Thanks Tony.

Likely to Recommend

Repair Quality

They repaired the damage to the front bumper and fog light cover of my car efficiently and well.

Customer Service

Franklin at Caliber Collision in Oakland was courteous and responsive about the status of my repairs. I really appreciate it!

Returned Clean

My Experience

My Experience

Staff was very friendly and professional. Repairs done in a timely fashion and the constant updates were very welcome. I would recommend Caliber to my friends.

Likely to Recommend

Repair Quality

Customer Service

Excellent service. Quick repairs and constant updates. Pleasant experience

My Experience

Quick and easy. In and out. Great service by all staff. Van was vacuumed and wiped down, nice bonus touch since our life is hectic with 3 kids under 5. Would elect this shop for any future body work.

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Righteous

Repair Quality

Great service. Transparent regarding process

Customer Service

Great,

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Customer Service

Returned Clean

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Returned Clean

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Repair Quality

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Repair Quality

Tony and his team did an effective and efficient repair job

Customer Service

I was well informed about the progress of the repairs.

Returned Clean

My Experience

Excellent service from start to finish. Very reliable and competent execution.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Tony was excellent and the whole experience was very professional and easy.

Customer Service

Returned Clean

My Experience

Excellent work. Excellent communication from Tony with status updates.

My Experience

Tony was very helpful and prompt in replacing a door on my car, which had been side-swiped.

Likely to Recommend

Repair Quality

Great service by Tony.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication, service and work from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean