Caliber - Oakland - 36th St

4.9 (791reviews)

97%

(510) 529-7176

494 36th St, Oakland, CA 94609

97%

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494 36th St
Oakland, CA 94609

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About Caliber - Oakland - 36th St

See Photos

494 36th St
Oakland, CA 94609

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (791)

Sort By:
Newest
Rating

657 Customers Rated

5 Stars

72.7% Complete

(575)
4 Stars

6.2% Complete

(49)
3 Stars

1.4% Complete

(11)
2 Stars

0.8% Complete

(6)
1 Star

0% Complete

(0)
< 1 Star

2% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted the professionalism, friendliness, and knowledgeability of the staff, with numerous reviewers noting that their vehicles were returned looking brand new. The ongoing status updates via calls and texts were frequently appreciated, giving customers peace of mind throughout the repair process. Repairs were often completed ahead of schedule, and the courtesy of returning vehicles cleaned was a recurring positive mention. A few customers noted isolated concerns such as incomplete repairs, vague timelines, or unexpected issues upon vehicle return, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Great job! Really nice people. Repair done in less time than expected. Looks like new again. Couldn't be better."

"... time-sensitive needs I was leaving for a trip end of week, did a terrific & seamless repair job, shared useful tips & advice, and gave my car back to me much cleaner & in better ..." Read more

"... despite having dealt with a stressful hit and run. Staff were highly professional and communicative and the process was totally seamless. Im so grateful." Read more

"Ready several days ahead of the original estimate."

"Perfect job. Love that I got my car back quickly & in beautiful condition :"

"Early"

"The repair was done so quickly and looks amazing."

"They couldnt get a part so the car was delayed but the kept me notified"

"Excellent communication, service and work from start to finish."

"I really appreciated the ongoing communication. Also, everybody was very courteous and professional."

"Excellent service. Quick repairs and constant updates. Pleasant experience"

"... were prompt, thorough, explained everything well, kept me informed throughout the process and were just lovely to deal with. I could not be happier. We will go back, if we ever ..." Read more

"... everything about working Caliber Collision. I am extremely appreciative of your customer service, communications, and quality of work. I didnt like being upsold to buy install two new ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Great job! Really nice people. Repair done in less time than expected. Looks like new again. Couldn't be better."

"... time-sensitive needs I was leaving for a trip end of week, did a terrific & seamless repair job, shared useful tips & advice, and gave my car back to me much cleaner & in better ..." Read more

"... despite having dealt with a stressful hit and run. Staff were highly professional and communicative and the process was totally seamless. Im so grateful." Read more

"Ready several days ahead of the original estimate."

"Perfect job. Love that I got my car back quickly & in beautiful condition :"

"Early"

"The repair was done so quickly and looks amazing."

"They couldnt get a part so the car was delayed but the kept me notified"

"Excellent communication, service and work from start to finish."

"I really appreciated the ongoing communication. Also, everybody was very courteous and professional."

"Excellent service. Quick repairs and constant updates. Pleasant experience"

"... were prompt, thorough, explained everything well, kept me informed throughout the process and were just lovely to deal with. I could not be happier. We will go back, if we ever ..." Read more

Christina (Honda owner) reviewed 9/24/26

Tony was a great service person and I would recommend him highly. Polite, intelligent, worked hard to get my car finished. And Dedra was a great receptionist and billing person. I would recommend her highly too. Polite, intelligent, answered all my questions.

Angela (Ford owner) reviewed 9/24/26

Good work flow, fast responsive and kind staff

Simone (Chevrolet owner) reviewed 9/18/26

Everything looks great!

Everybody was so kind and patient! Excellent customer service

Shana (Kia owner) reviewed 9/9/26

I felt like I was a celebrity at caliber. The communication, the service, the attention to detail are all exemplary. If I could take my car to caliber for everything I would. I cannot recommend you guys enough. Tony is the man!

Love you guys!!

Awesome service and end results

Darren (Toyota owner) reviewed 9/7/26

The person that was in charge of my claim took very good care of me and made me feel comfortable.Also he made sure I could get my car back in a timely manner.

I will continue to use this shop and would recommend it to a friend or family member

Franklin when above and beyond in accommodating me in when to bring my vehicle in and when to pick it up.

Robin (Kia owner) reviewed 9/7/26

Noelle (Toyota owner) reviewed 9/7/26

Taja (Hyundai owner) reviewed 9/2/26

Smooth process, friendly and helpful staff, great outcome on the work!

Ross (Toyota owner) reviewed 8/31/26

Gary (Audi owner) reviewed 8/31/26

Avianna (Mazda owner) reviewed 8/31/26

Perfect,clear communication and fast turnaround time

Pichaya (Honda owner) reviewed 8/24/26

Excellent service, very friendly very helpful! Would definitely come back to caliber collision at this location again. Franklin, Tony, and Dreidre were all very professional and made it feel pleasant to get my car serviced. Terrific job!

Joseph (Kia owner) reviewed 8/24/26

Sarah (Honda owner) reviewed 8/24/26

Tony was very helpful, professional, and nice. He got my car fixed for me so quickly and made the process really seamless! The woman at the front desk was also very helpful and professional. Thanks to the whole team!

Matthew (Mazda owner) reviewed 8/21/26

Jenna (Infiniti owner) reviewed 8/20/26

Robert (Subaru owner) reviewed 8/17/26

Patrick-Cathleen (Toyota owner) reviewed 8/12/26

Excellent customer service and communication

Susan (Subaru owner) reviewed 8/10/26

Madeline (Mazda owner) reviewed 8/4/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Caliber - Oakland - 36th St

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Oakland - 36th St

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (791)

657 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?