Caliber - Concord
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 geniveve was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Clear explanation of the issues and solutions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I got a call that my car was ready, I showed up and my hood in uneven, they had only fixed one headlight, there were dents on my hood. Turns out my hood didn’t get approved to be fixed, meanwhile I was getting update calls every two days, they didn’t bother to mention that in any of the phone calls. It’s been a disaster
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was so excited and happy to see friendly people at caliber collision. Everyone I talk to was so helpful. You guys were so concerned about me and my Jeep. Done and completed.. The Staff made it very personal by calling me and/or Text on the status of my Jeep.... I LOVE IT🤓Thank you! Laura Fotf
My Experience - 5.0/5.0 -
The young lady who helped me with my truck was very very helpful gave me a lot of feedback on what was happening and I was very happy with the results and her courteous and thoughtful consideration
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Genevieve was great. Kept me updated and my car was back to previous condition in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The calibar staff was curtious and very helpful.
Customer Service - 5.0/5.0 -
Allen gregory provided excellent service and was thougtful.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The woman that helped me was kind, helpful, kept in communication and made the process very easy for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
My evaluator Amanda never was on time with anything. She was always gone for the day, on lunch, or on a 3 day weekend. She never called me back or emailed me like she said she would.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Genevieve was an incredible project manage / appraisal expert.
Customer Service - 5.0/5.0 -
My customer experience was excellent throughout the entire repair process.