Caliber - Concord
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The people were friendly and very professional at all times. I am lucky to have had the experience of receiving the end result of the service performed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I know there were challenges in trying to get the correct parts sourced for my van. I appreciate the extra effort and time Jessica put in to ensure that things were correct before starting work on the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
I have been with you guys twice recently and I cannot stress how simple and easy the process was made by the women in your office. Everyone was extremely helpful and thorough! While I hope I don't have to, I'd definitely use you guys any time! It made my life and the situations enjoyable. I'd recommend you to anyone!! Thanks again!
Customer Service - 5.0/5.0 -
I have been with you guys twice recently and I cannot stress how simple and easy the process was made by the women in your office. Everyone was extremely helpful and thorough! While I hope I don't have to, I'd definitely use you guys any time! It made my life and the situations enjoyable. I'd recommend you to anyone!! Thanks again!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Unacceptable. Gave back my car in worse shape than before the accident.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I honestly didn’t think that it would look this good!! I love the repair and it was done very well! I appreciate how knowledgeable and informative all the staff were during this process. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I Would Highly Recommend Caliber Collision, Great Work My Truck Looks Great, But What I Was Even More Impressed With Was The Customer Service, Especially Nichole She Took Care Of Business, and Made Sure I Was Taking Care Of. Very Satisfied.
My Experience - 5.0/5.0 -
Friendly staff quality work!
Likely to Recommend - 5.0/5.0 -
Overall good experience with well versed office staff.
Repair Quality - 5.0/5.0 -
Caliber Collision made my car repair visit a pleasant experience. Staff took care of all details keeping me informed and arranging for rental car during my repair work.
Customer Service - 5.0/5.0 -
Front office staff we willing to assist with any needs I may and kept me up to date on my repair progress.
Returned Clean
My Experience - 5.0/5.0 -
Alexa’s and the front office were amazing. I am very satisfied with the workmanship and quality of work that was conducted on my van.
Likely to Recommend - 5.0/5.0 -
Most definitely. I’ve already told my friends about how unusual it is to find a company of any nature that has a such a superb customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alexa and her team did an amazing job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees at Caliber Collision were courteous and attentive. My car was completed as promised, which included courtesy transportation back to their location. I would recommend this company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alexa regularly kept me updated on repair timelines. I felt your staff had my best interests/outcome in mind. We are happy with the completed repairs. Thank them for making such a stressful circumstance go as smoothly as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the team getting the work done quickly and making sure it was done well. Alexa did a good job keeping me informed and making the pick up simple and convenient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
She did a great job