Caliber - Concord
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were professional and responsive to my needs including getting to the rental car to pick up my son before he got out of school. They kept me well informed regularly and the car looks and operates as it should. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were responsive, kept me informed, got me in quickly and connected to a rental car so I could get my son on time from school. The works looks great! Thank you
Customer Service - 5.0/5.0 -
Helpful, kind enthusiastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with an individual with whom I had made contact was pleasant and mindful. ( And my vehicle which was returned earlier this day appears fine for the moment ).
My Experience - 5.0/5.0 -
The staff was super friendly and helpful and knowledgeable. I think that they deserve a pay raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the repair of my car, kept me updated on the process, and were quick to get me my car back. Jessica was very attentive and updated me almost daily throughout the process.
Customer Service - 5.0/5.0 -
Jessica was great and communicated well with me.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super helpful and fast on fixing my car, and Job well done
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Office seems disorganized and although I know each has a task, many sitting around while customer is waiting looks bad. They can asssist outside assigned position.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
So much information - good calls and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the 2nd time I have had repairs done by Caliper and, as usual, they did an Evelyn job! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I dealt with, from Alexa down to the support folks, were warm, friendly and highly professional. I'm very pleased with the body work. The doors fit snugly and the color match on the paint is perfect.
My Experience - 5.0/5.0 -
Great and fast service