Caliber - Concord

4.9 (3,562reviews)
98%
1260 Diamond Way,  Concord,  CA  94520

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,562)

My Experience

This is the 2nd time I have had repairs done by Caliper and, as usual, they did an Evelyn job! Thank you!

Likely to Recommend

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Customer Service

My Experience

Everyone I dealt with, from Alexa down to the support folks, were warm, friendly and highly professional. I'm very pleased with the body work. The doors fit snugly and the color match on the paint is perfect.

My Experience

Great and fast service

My Experience

Easy to work with

My Experience

They were so professional and on top of every detail. They made everything happen effectively and efficiently

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My Experience

Recommended

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I will tell everyone about your shop. Jessica and your team made the process seamless. Thank you!

Repair Quality

Jessica was amazing. She kept in touch with us throughout the repair process, explained every step thoroughly, and answered all of our questions. We really appreciate all of her help!

Customer Service

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Overall wonderful experience

Repair Quality

Very good customer service was kept up to date in a timely manner

Customer Service

Everyone was friendly and understanding

Returned Clean

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Staff is friendly and kept me informed during the entire process. Repairs were also completed before the estimated date

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My Experience

Easy to work with, good communication through the process and high quality repair that made my car look like itself!!

Likely to Recommend

Very likely to recommend if asked.

Repair Quality

I was very satisfied with the quality of repair

Customer Service

I was provided very good customer service

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Repair Quality

The body work looks great.

Customer Service

Everyone was extremely helpful and friendly.

My Experience

Great service and team, Alexa and Jessica and team ! Were so great and amazing with service and friendliness!

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Great service fast and reliable! 200 percent effort

Repair Quality

Amazing !!

Customer Service

Amazing sweet service

Returned Clean

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Repair Quality

I told the estimator we were going out of town on vacation for two weeks & would be back late on April 13th. While on vacation I received one phone and 5 texts asking me to respond to schedule repairs. I WAS ON VACATION 3,000 miles from home. Your company disturbed my family time!! I can not give your company a rating. The Estimator Alexa was professional and I give her a 10!!

Customer Service

See the first dialog box!!

Returned Clean

My Experience

doing a good job on all different parts of the process and communication

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Returned Clean

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Returned Clean

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Returned Clean