Caliber - Concord
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is friendly and kept me informed during the entire process. Repairs were also completed before the estimated date
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy to work with, good communication through the process and high quality repair that made my car look like itself!!
Likely to Recommend - 4.0/5.0 -
Very likely to recommend if asked.
Repair Quality - 4.5/5.0 -
I was very satisfied with the quality of repair
Customer Service - 4.5/5.0 -
I was provided very good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body work looks great.
Customer Service - 5.0/5.0 -
Everyone was extremely helpful and friendly.
My Experience - 5.0/5.0 -
Great service and team, Alexa and Jessica and team ! Were so great and amazing with service and friendliness!
Likely to Recommend - 5.0/5.0 -
Great service fast and reliable! 200 percent effort
Repair Quality - 5.0/5.0 -
Amazing !!
Customer Service - 5.0/5.0 -
Amazing sweet service
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I told the estimator we were going out of town on vacation for two weeks & would be back late on April 13th. While on vacation I received one phone and 5 texts asking me to respond to schedule repairs. I WAS ON VACATION 3,000 miles from home. Your company disturbed my family time!! I can not give your company a rating. The Estimator Alexa was professional and I give her a 10!!
Customer Service - 2.5/5.0 -
See the first dialog box!!
Returned Clean
My Experience - 5.0/5.0 -
doing a good job on all different parts of the process and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alexa and team were friendly, efficient and so very accommodating. They went out of their way to deliver the car quickly and stayed late on Friday evening so that we didn’t need to wait until Monday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can't believe how fast everything was handled and would fully recommend Caliber to anyone who needs body work done. Shout-out to Jessica for her incredible communication and handling of my repair!
Customer Service - 5.0/5.0 -
Jessica was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service and the help was excellent. The car looks brand new. Thank you for all the help and keeping me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and the communication was excellent. Call and text with updates and car look wonderful. Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed by the prompt service and the extra step that was taken to pick up and deliver my car to me since I had an injury and was unable to drive myself. I will definitely refer Caliber Collision forward .
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend the shop to anyone
Repair Quality - 5.0/5.0 -
I was completely satisfied with the service we received.
Customer Service - 5.0/5.0 -
The shop kept us up to date on the process
Returned Clean
My Experience - 5.0/5.0 -
Alexa was very friendly and had excellent customer service. She kept me up to date with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alexa had great customer service and informed me of everything regarding my vehicle’s repair.
Returned Clean
My Experience - 5.0/5.0 -
The staff members were great, particularly my case manager.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good communication