Caliber - Concord Nc

4.9 (3,865reviews)
97%
2760 Concord Parkway South,  Concord,  NC  28027

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,865)

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My Experience

Caliber Collision in Concord is hands down the best auto repair shop we have ever used. They are professional, honest, forthcoming, and hard working. David has been great to work with and the front desk staff is top tier. Would high recommend again and again! They are the only people we trust with our vehicles!

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Great customer service, kept me informed of the status of my car and the cost of repairs

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I would definitely recommend Caliber to friends, family and colleagues

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Steve was great and provided excellent customer service. He would message me to provide status updates on my car and cost of repairs. Thanks Steve

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I was very happy and satisfied with the customer service that I received

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It was top notch!

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Job was handled professionally with plenty of communication from Jessica!

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Very efficient and excellent communication. They got rue car done quickly too. 100% satisfied with the experience.

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Thank you so Much. It Looked like a brand new Tahoe. Great Job. Keep up the good work.

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Great job. Very. Well pleased with your work.

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I appreciated the text updates and being informed along the way. It was very helpful for planning. Customer service was also great. I'll definitely return for future needs.

My Experience

I haven’t been in an accident in years but I was able to make an appointment right away. From checking in to checking out the process was seamless! In addition I had some previous damage fixed too; they quoted me a price and I gave the ok to proceed, yet when I picked up my suv it ended up being less since they determined it didn’t need as much work. They could have easily said nothing, but they have integrity and made sure I only paid for what was needed. The work completed was awesome, looks like a new car! Hopefully I won’t need to see them again but if I ever need to I would definitely go back without hesitation.

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