Caliber - Concord Nc
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
greatly appreciated the timeliness of the service as well as the service provided. Appreciated the fact the vehicle was washed and cleaned following the completion of the work, very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Didn't inspect car before releasing to me and there was problems with paint job. Trash in clear coat and over spray on hood
Customer Service - 4.0/5.0 -
First gentleman was not overly helpful but the manager was very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Body work excellent. Concern with front fog lights not working, returned SUV to center and replacement parts on order.
Repair Quality - 5.0/5.0 -
Body work excellent. Concern with front fog lights not working, returned SUV to center and replacement parts on order.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone, especially Jeff, was absolutely amazing. Thank for you for a quick and perfect job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was fixed in record time and it looks great. You wouldn't even know I had been in an accident. 5 Stars.
My Experience - 5.0/5.0 -
I felt really comfortable when I showed the mechanic one of the parts of my car that were not fixed. He was very kind and told me that they will fix it as soon as possible, because they did not see it at the moment of repairing the car. I came back satisfied!! And I can recommend it😃
Likely to Recommend - 5.0/5.0 -
You have very kind people helping clients.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Just you own me one part of my car's door to change it. The mechanic told me he was calling me when the part is already in your shop. So, I'm waiting for.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John McHale went above in figuring out the insurance issues with my claim. Progressives client hit my car and they sent me to the wrong place to start with and John helped getting my rental car sorta out seeing Progressive was going to send me to the wrong place
Returned Clean
My Experience - 0.0/5.0 -
Not only money missing from my car, and thankfully the manager has replaced some of it back where he did not have to do. What a very nice way to try to handle the situation. Then after getting home I preformed a walk around of my car that had no other dents or peeling of paint yes yellowing of the front bumper but no dents or damage,this can be verified when I met the adjuster before any work was done that damage was NOT there which is in writing.This can also be verified by my Hyundai dealership maintenance who has been caring for my car since ownership I am not happy right now and this must be corrected immediately,I take good care of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John and Landon wee
Customer Service - 5.0/5.0 -
John and Landon were awesome to me and took great care of me. Very professional and I appreciate how well I was taken care of.