Caliber - Concord Nc
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired back to brand new!
Customer Service - 5.0/5.0 -
Bruce was fantastic! He kept me well informed through every step of the process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bruce was wonderful to work with. He kept me updated on the progress of my repair with timely emails which worked great for me. The repair was done in the time frame he stated and the work was impeccable. This is the third time i have used this shop and they will be my go to in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing work. Excellent service. Will recommend to anyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Bruce was a great person to have as my point of contact. Kept me in the loop the whole time
My Experience - 5.0/5.0 -
My car looks wonderful. They cleaned interior and exterior. Work was done very well. Excellent staff. Updated me every day as to the progress of my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and very professional!!!
Customer Service - 5.0/5.0 -
I’ll recommend this place of business to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Provide great service and everyone was kind and easy to get along with. They all put a smile on my face and made me feel welcomed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Bruce Nalewajk was the employee who handled my repair. My repair was completed earlier than expected and I was informed throughout the whole process. I will return to this facility or recommend it to any one because of Mr. Nalewajk's customer service. I do have problems with the mechanics who did the repair. My insurance company paid over $8,000 for the repair and the mechanics forgot to install some bolts and replace clips. I know those plastics clips are a pain, but attention to detail on car maintenance is important. You can easily lose a customer's trust and confidence of your establishment if this neglect continues or gets worst. I am bringing this up because it's a problem and it should be fixed. My understanding is that this survey is for the company only; I would not be saying these of it was a public survey. One worker doesn’t represent the whole company. POC - Jaime Guerra 336-213-3400
My Experience - 5.0/5.0 -
The staff at Caliber Collision made this experience better than I could’ve hoped for. I went in because I had been in a car accident and needed repairs. They were quick and efficient and my car was ready in less than a week. I’m very grateful.