Caliber - Concord Nc - Raiford Dr
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I always take my car to Caliber because I know that it will be repaired quickly and the work is the highest quality.
My Experience - 0.0/5.0 -
The windshield closure on driver's side above the fender is not properly installed and is loose.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
I need to bring car back in the light still not working
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Faltó algo que estaba quebrado y no lo canbiaron pero de ahí todo bien gracias
Customer Service - 5.0/5.0 -
Gracias
Returned Clean
My Experience - 5.0/5.0 -
Communication was great, work was on point. Definitely would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent professionalism, knowledge and customer service. Would recommend.
My Experience - 5.0/5.0 -
Should have replaced both headlights due to safety or hazard driving at night. My car was the same on both sides before and if I had not paid out of pocket for the rt side headlight it would not be safe and or appearance acceptable.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for your excellent work on my car, it looks awesome. Also customer service and the time my vehicle was completed was greatly appreciated. Thanks Caliber Collision Thanks once again! Valerie Tate
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The sheet metal repair looks to be very good, I’m happy with all of that. On the drive home the truck feels like it’s dragging against itself. I noticed after I got home that the rear wheel is leaning in at the top. Something is bent at that wheel. I can send pictures if you would like. And just to be clear, I’m not mad at anyone, it just got missed, it happens. Also the brakes felt really spongy, I had to pump them up repeatedly, not sure what that’s about, but definitely different.
My Experience - 5.0/5.0 -
A particular thank you to Cortney (front desk) and Allison (service advisor) for their superb customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Incomplete work
Customer Service - 0.5/5.0 -
All repairs have not been completed and I haven’t heard anything back. The work is always great but I haven’t heard a few concerns this time
My Experience - 5.0/5.0 -
The service was great and we like how the team shows appreciation for our business. The body work was top notch, just like it came from the factory. Thanks Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!