Caliber - Concord Nc - Raiford Dr

4.7 (2,680reviews)
93%
65 Raiford Dr NW,  Concord,  NC  28027

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,680)

My Experience

Courtney at the front desk is amazing

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nice customer service whenever I called that matter who picked up it's always kind and got me to whoever I needed to talk to kindness is the biggest thing nice and I would recommend this

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job.

Customer Service

Great job

Returned Clean

My Experience

Caliber did an AMAZING JOB! Continue doing great work! The receptionist was very courteous and professional. Thank you for all you do!

My Experience

Hello Everyone i encountered was kind. I really appreciate the text updates. I've used Caliber Collision before and I would recommend

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done. Friendly environment.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very nice and helpful. Gracie was wonderful took care of us like family. Always love the job y'all do!

Likely to Recommend

Wonderful job

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Simple process with lots of communication

Customer Service

Great customer service from everyone both in person and over the phone

Returned Clean

My Experience

I had an outstanding experience with Caliber Collision while getting my 2024 Kia Soul repaired. From start to finish, their team demonstrated exceptional professionalism, dedication, and attention to detail. The staff kept me informed throughout the entire process, making sure I understood the timeline and what to expect. Their communication was clear, consistent, and reassuring, which made a stressful situation much easier to handle.

Likely to Recommend

Definitely Recommending

Repair Quality

Exceptional Service and Performance. 1000% Satisfied. Outstanding Customer Service and Exceptional Work on my vehicle.

Customer Service

Every thing was Top Tier

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car is not aligned and the right side is wearing the tire down.

Customer Service

Returned Clean

My Experience

A very nice establishment the folks were very well mannered and answered all my questions. Very nice people.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes it looks good I have not been able to check it out completely I know when I got home I did smell antifreeze

My Experience