Caliber - Concord Nc - Raiford Dr
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The back seat was left down, no biggie, but when I got home I needed to wipe everything down inside from shop dust, when I lifted the backseat up there were 3 little bottles of acrylic paint that wasn’t ours, there were some white powder stains on the backseat, 2 stickers were left on the mirror that was replaced
My Experience - 5.0/5.0 -
Looks like new again
My Experience - 5.0/5.0 -
Great service from beginning to end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
James isn’t the driver of the Genesis, he hasn’t had time to check the repairs as of yet. . From what I see Caliber Collision has done a very great job to my satisfaction!. I like how they kept me informed with the repairs and departments locations. Thank you 😊 CC Maggie McGowan
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great job. Timely manner
My Experience - 5.0/5.0 -
The communication was excellent and the repair was above expectations! Special thanks to Gracie for all of the updates and taking care of the rental car! Seamless process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gracie was great! Loved all the communication. Very good quality of work!
Likely to Recommend - 0.5/5.0 -
Wouldn’t let this shop paint my bicycle
Repair Quality - 0.5/5.0 -
My wife went to pickup her car and the new paint had scratches in it so they had to take it back and buff it out. When I got home that evening I seen it had swirls across the whole door, so we have to take it back down there and let them buff it out again. And when I got home that evening I looked at it again and found chipped paint around the door and also red paint like they hit it with something. So I called them and they said we had to bring it back to them again. So TOTALLY DISSATISFIED is an understatement.
Customer Service - 0.5/5.0 -
Poor work! If you would like my input you can call me at (704) 2673527
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and completion in a timely many. Nice staff and keep you informed throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional customer service with great communication. A BIG shout out to Courtney, Allison, and John for outstanding, friendly service, with a smile. I totally appreciate you all individually and collectively for the role you played in getting my Lexus back up and running. I cannot thank you enough for your service. You all ROCK!!! I am sure there were others behind the scene but the three I encountered I could not be more satisfied with the outcome. Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the front desk girl as well as Gracie for the kindness and services they have done to help me repair my vehicle. Super friendly and fast and I would definitely recommend to others of this location for it’s amazing services!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber to anyone/everyone.
Repair Quality - 5.0/5.0 -
My expectations were exceeded.
Customer Service - 5.0/5.0 -
All were efficient, kind, and very personable.
Returned Clean
My Experience - 5.0/5.0 -
The staff was absolutely fantastic. They answered all questions, and felt that they actually cared about my vehicle. Would recommend to every and all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and very timely. Thank you