Caliber - Conyers

4.7 (7,138reviews)
93%
1791 Old Covington Road,  Conyers,  GA  30013

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,138)

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Travis was a pleasure to work with ! Great communicator with a awesome personality.Front desk staff was very pleasant too

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I thoroughly enjoyed the repair service. Their team provided excellent customer service and created a welcoming environment.

Customer Service

Great customer service

My Experience

I appreciate the swiftness of the repair, the cleaning of my car and the additional care! It runs like new. Thank you!

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The visual impacted area of my vehicle was repaired. However the mechanical issues that was supposed to be fixed left myself and my family in danger once we drove the vehicle over 65 miles with an issue that could have caused us our life. The car started making the same noise that I returned the vehicle for just minutes after picking it up on July 21. You all then stated that you had it fixed and return my vehicle to me in the same deadly condition. I took it to a certified Lexus mechanic which informed me that the inner tire rod was loose and had not been repaired properly. He warned us not to drive the vehicle and that it was dangerous even at low speed. I contacted caliber while we were with the mechanic to no avail. It is 10:30 pm and I am still waiting on a return call from Caliber Collision after contacting them around 2:30pm on 7/23.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Likely to Recommend

Repair Quality

Travis was great from the time I walked Thur the door, very helpful, communicated every step of the way…Vary satisfied

Customer Service

Returned Clean

My Experience

Mr Travis was very professional and helpful it was a pleasure working ing with him he answered every question I would recommend him Great customer service service

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Customer Service

My Experience

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Customer Service

My Experience

Travis is the go to guy. He gets the job done. He deserves a raise. Or a promotion? Courteous, respectful. Knows his s*** Receptionist is also excellent

Likely to Recommend

Repair Quality

When they told me the car was ready, come pick it up, it wasn't ready. Still had minor body damage. And front sensors don't work

Customer Service

Returned Clean

My Experience

I’m very happy with the work done and especially happy with how quickly they performed the repairs

Likely to Recommend

Repair Quality

Mirror gets stuck coming in and out blind spot alert is coming on and staying on also did not get the full detailed report of what the scan reader found

Customer Service

Returned Clean

My Experience

From start to finish, Caliber Collision was professional and efficient. Extremely satisfied with my experience.

Likely to Recommend

Couldn't be happier with the whole process from beginning to end!

Repair Quality

My parked car was backed into while at a doctor's appointment. The claim was filed the same day. The insurance company reached out to me and referred me to Caliber as one of their authorized repair shops. Everything was well organized and went smoothly from start to finish. The right side of my car looks brand new and I couldn't be happier with the repairs! I highly recommend Caliber Collision!

Customer Service

Travis repaired my car and he was so pleasant to work with during the week and a half my car was in his care. He thoroughly explained what needed to be done and even saw minor damage caused by the back in that I initially didn't see. He met me once but recognized me immediately in subsequent visits and spoke to me by name. He made me feel like an old friend.

Likely to Recommend

Repair Quality

Customer Service

Great service

Returned Clean

My Experience

from the day i dropped my car off until the day i picked it up it was bugging short of an amazing experience. everyone was extremely professional, extremely communicative, the clean environment was clean, everyone was friendly , and the process was extremely easy. i am truly pleased

Likely to Recommend

Repair Quality

Customer service is the best

Customer Service

I'm very pleased with services

Returned Clean