Caliber - Cornelius

4.8 (5,737reviews)
96%
20440 Chartown Dr,  Cornelius,  NC  28031

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,737)

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Excellent service

My Experience

The work was performed well and on time. Caliber kept me unburied every step of the way. I would definitely use them again.

My Experience

So happy

Likely to Recommend

Very good shop with nice employees

Repair Quality

Loved what they’ve done it’s so nice looking I might have to get the other side done to match

Customer Service

Mary was very kind and Lloyed was professional and awesome

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience at Caliber was excellent and I worked in the auto claim industry for 24 years so my bar is very high!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was phenomenal! Scott is a is awesome he communicated in a detailed manner and very thoroughly and made sure that the process would run smoothly. Mark was outstanding willing to assist with ensuring me that the process step by step was going smoothly. I would like to especially thank the repair team!!! Hats off to the repair team they did a great job!!!! I saved the best for last!!! My favorite two people were the ladies at the front desk they were absolutely amazing they answered all of my 100 phone calls and questions with a smile and they were VERY!! Very!!!! patient with me and caring regarding the tragic situation that our family experienced. I found the entire team to be very professional, kind , concerned, friendly, and caring. I want to thank the team for their calm approach and concern it really calmed my stress each time I walked in! Thanks again! Betty Boone & Family

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

When I picked up my vehicle, on the passenger side headrest there was an opaque circle of what appears to be sticker residue. I'm still trying to remove it. Very disappointed my interior was damaged!!

My Experience

My service advisor Scott was awesome! He kept me up to date with repairs and even completed everything a week earlier than scheduled. I could not be happier with the outcome. Highly recommend their services if you find yourself in a bad situation!

Likely to Recommend

100%

Repair Quality

The truck looks great and feels brand new. Really happy with the outcome!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Work was completed in a timely manner. Work was satisfactory

Customer Service

Updates were frequent and informative

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent experience with Caliber Collision! The repairs were done beautifully, and my vehicle looks great. A special thank you to Lloyd for his exceptional customer service and outstanding communication—he kept me updated throughout the entire repair process and made everything easy and stress-free.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Outstanding and courteous service

My Experience

Yes, satisfied but took like six weeks which I thought was way too long and also ended up costing $6600. An original estimate was 3300.

My Experience

I felt really taken care of and as if the expectation from the first moment of speaking with Lloyd was to get my car not only only fixed but as good as new. I will definitely recommend to anyone looking for a repair!

Likely to Recommend

Repair Quality

Customer Service