Caliber - Cornelius

4.8 (5,770reviews)
96%
20440 Chartown Dr,  Cornelius,  NC  28031

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,770)

My Experience

Very supportive and smooth process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

All good

My Experience

From start to finish, my car repair at Caliber Collision was stress free. Joe texted me every few days about the status of my truck and it was even done a day early.

My Experience

A great job was done making my bumper look very good. My only comment is that the inside of the windows and windshield must have been wiped with a cloth that had some type of substance on it. There is a hazy film that is very difficult to remove.

Likely to Recommend

I would recommend Caliber Collision to anyone and everyone.

Repair Quality

The work Quality was EXCELLENT! You really could not tell something was repaired. I would not think twice to use Caliber Collision again or to recommend them to anyone in need of their services. 5 stars!

Customer Service

Customer Service was top notch. I was kept apprised of the repair status daily. And I appreciated always being able to text a question. Pick up was a breeze (really a big thank you because it was raining and I had recent foot surgery.) 5 stars!

My Experience

Caliber collision experts got my truck done quickly & did a top quality job on the repairs & the paint, kept me posted on trucks progress along the way everything went very smoothly right down to the rental vehicle & convenience off pick up & drop off @ their facility, very satisfied with the whole experience!!

Likely to Recommend

Absolutely would recommend caliber to anyone I know needing body work

Repair Quality

Caliber did a wonderful job from the start to the end of the repair. Very convenient car rental delivered to caliber & picked up when finished all the repairs look professionally done looks like new, I would definitely use caliber again in the future very pleased with the whole process.

Customer Service

Everyone I dealt with were easy to deal with & explained everything very well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and communication from Lloyd. It was also a fast turn around on the repair!

Likely to Recommend

Repair Quality

Customer Service

Lloyd is great with his repair updates and customer service

Likely to Recommend

Repair Quality

Done right. Looks great!

Customer Service

Great job! Matches perfectly. Customer service was stellar!

Returned Clean

My Experience

Although some work needs to be done to finish the repairs because of a GM part delivery delay, I'm very pleased with the repair outcome. These folksare the very best! the is no evidence of a repair and a perfet paint match.

My Experience

My Experience

Scott made the process go as smooth as possible. Everything on time ( actually sooner) with tons of great communication throughout. Special shout out to the detail team!!!! They cleaned the inside of my vehicle when the repairs were only to the outside. They even found a long lost gold earring - again way to go detail team. Bottom line - great experience although I hope not to need them again ;)

Likely to Recommend

Repair Quality

Scott did great job keeping me aware of progress. Repair looks great. Detail team went above by cleaning up inside of vehicle. Front reception was always wonderful.

Customer Service

See other response

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm really grateful that my car was ready ahead of schedule.

Likely to Recommend

Repair Quality

There was dirt left on the passenger seat of the car.

Customer Service

My Experience

Lloyd and the whole team at Caliber Collision went so far above and beyond, we cannot stress how satisfied we are with the service we received. We will whole heartedly recommend Calibre Collision to anyone who might need any repair work, thank you so much!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you! Well done!

Likely to Recommend

Again as stated in my previous comments that if the work's not done or the work is done. And there is a structural integrity issue. Still, I could not in good conscience. Recommend that to anybody again. I will be while my husband will be speaking to you all this morning. At some point I apologize. I don't know what else to say

Repair Quality

Well, I was very I'm concerned once I found out that my front driver's side. Rim was not replaced after having to after going to get the tires changed was informed by the tire shop that they could not put another tire on that rim. Because of the damage that was done on the inside of the rim. Like that is, I don't know. It looks like it rubbed on something. Anyways, so a new rim should have been taken care of it wasn't. I can't drive it until I get the rim replaced. Or I was told I shouldn't drive it until the rim gets replaced Um, the wheel well looks like that. It was trimmed, the plastic was trimmed. I don't know. I don't really know how to say this but buy a child. It does not look like that. Should even be on there. Thank you so much. I was under the assumption that it was all gonna be taken care of and I don't feel that it was, I'm going to try to reach out today to speak to you. Or rather, my husband is it, is it? I'm sorry that this isn't a very glowing review. All the interactions that I've had with the gentleman that called were outstanding and cosmetically on the outside. Just from looks alone. It looks like it was a great job. But there was just more, that was folks that had been taken care of thank you

Customer Service

Whoever I've spoke to, they have great customer service skills. I enjoyed speaking with them.They were pleasant

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean