Caliber - Cornelius

4.8 (5,771reviews)
96%
20440 Chartown Dr,  Cornelius,  NC  28031

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,771)

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Scott was a giidcommunicator. Sent me a text daily with updates on cats repair progress. i was able to drop my rental car there and have Hertz come pick it up. Good customer service and body work.

My Experience

I've only driven about 4 miles home. So for it appears you've done a great job! I didn't have to do anything. Just had the car towed to Caliber and they did everything needed to fix it! GREAT JOB!!

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Returned Clean

My Experience

This is the second vehicle that Caliber has worked on for me. Both times the communication has been great and I was happy with the results of the repairs.

Likely to Recommend

Repair Quality

The service was done well and the communication was excellent.

Customer Service

They kept me updated along the way and were prompt with their responses.

Likely to Recommend

Repair Quality

Customer Service

Love the dashboard combined with “real people” service model. The DB was accurate but didn’t stop me from talking to an actual person when I needed to. A masterclass in how to use technology to increase satisfaction without hindering the relationship.

Returned Clean

My Experience

I recently had my front bumper repaired at Caliber Collision after hitting a deer, and I couldn’t be more satisfied with the experience. From start to finish, the team was professional, communicative, and efficient. They kept me updated throughout the repair process and made everything smooth and stress-free. When I picked up my vehicle, the front bumper looked brand new — you would never know it had been damaged. The quality of work and attention to detail truly stood out. I appreciate the excellent customer service and the care they put into getting my vehicle back on the road safely. Job well done to the entire team!

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Repair Quality

Great work

Customer Service

Returned Clean

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My Experience

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Repair Quality

Very professional staff and they did an excellent job on my Landrover.

Customer Service

My Experience

Good people….Good job. Thank you…..

Likely to Recommend

Every time I can

Repair Quality

What a wonderful job your Company did on my car! I will recommend you to everyone that I know!!!!

Customer Service

Excellent service and people there

Returned Clean

My Experience

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Customer Service

My Experience

I’d like to give a mention to Lloyd who has helped kept things informative throughout the whole process. Lloyd has provided great customer service.

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Repair Quality

Lloyd, was a great point person and providing updated information through the repairs. So far everything looks pretty good as if the vehicle was never in an accident.

Customer Service

Updated information was sent in on a timely manner throughout the whole process as the vehicle was being repaired.

My Experience

Lloyd did a phenomenal job. He communicated with me every step of the process, was extremely courteous and professional, and completed the job ahead of schedule. I am very impressed with the level of service that he provided for me in returning my car to looking brand new. Thank you so much, Lloyd!! God bless.

Likely to Recommend

I would 100% recommend this caliber team to any of my friends or family

Repair Quality

Llyod with caliber collision did a fantastic job, communicated the whole time and got the job done ahead of schedule. I could not be happier with the service provided to me!

Customer Service

Amazing

My Experience

The folks at Caliber are fantastic!

My Experience

My Experience

Looks like it was t damaged

Likely to Recommend

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Customer Service