Caliber - Cornelius
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jonathan was a pleasure to work with. His constant communication with updates about my car were great. Receptionists were a pleasure. Loved how simple it was to work with Geico, Caliber & Enterprise. Thanks for taking care of my car!
My Experience - 5.0/5.0 -
Very professional! Kept me updated about the progress very often. Extremely nice and helpful! Got my car done several days before the estimated done date! Highly recommend them!! Very pleased. Perfect job and experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Work was TERRIBLE, management is accommodating
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Car is not correctly completed (polish) and miss spots were not painted.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is only my second experience with a repair shop and dealing with Caliber was like night and day compared to my first.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was easy from the drop off to the pickup. They were super communicative during the whole process letting me know where the truck was every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jared and Melanie were exceptional
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was most appreciative by Melanie East in her expertise in customer care. After first encounter with someone else who did not have any idea what was going on with my vehicle Melody East stepped in and provided all the information to make a customer satisfied. Just as there are many parts to a car there are many question customers have as well. One answer should not be a generic answer to all customers when a question and ask how is the work on the car coming. Melanie East took her time to give me detailed information that I was seeking when I called and when she called to update me as well. She should be commended on a job well done. Sincerely Pastor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job with great service and friendly employees
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I had to point out a noticeable difference between the gap between the headlights and hood after the repairs to our Lexus to the rep. This was unacceptable.He took the car back and had a tech correct. This should have been done way before we picked up the car. Also, right headlight was scuffed during the accident and rep told us when we brought the car in that they would buff the headlight. This was no done. Rep had to go get a buffer and buff it out while we waited to take the car home.