Caliber - Cornelius

4.8 (5,736reviews)
96%
20440 Chartown Dr,  Cornelius,  NC  28031

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,736)

My Experience

Thank you for the great job

My Experience

The speed of the repair process was great and I appreciated the daily updates throughout the time that my car was with Calliber Collision. The paint matches well but there are some imperfections. As a whole the repair looks good and I am glad that it was completed quickly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very unhappy with the issues that were not caught prior to pickup

Repair Quality

Had to bring my car back 2 times to fix issues that should have been caught during the initial repair.

Customer Service

Completely dependent on who I was speaking to

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone very helpful and explained process and kept me informed of progress.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The vehicle was not done to satisfactory specs. The vehicle had to be taken back in for a second time to fix issues with the door handle and paint. Secondly. The original estimate was $4900 in change the new estimate when I pick up the car was almost $1000 $3000 difference without a single phone call to advise me the customer of the difference in price. Would’ve liked a call from the manager or service writer and advised of the situation change in price. According to the contract I was supposed to be notified of any changes to the price that exceeds a certain amount I’m sure of that $3000 exceeded all amounts on the contract.

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Excellent service and daily communication on progress. Liked that geico had rental car service avail on site

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Very satisfied

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Our car was completed faster than we had expected and the customer service was excellent. Definitely glad our insurance company connected us with this company.