Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took nearly 2 months and I was provided false completion dates multiple Times and had to rearrange my plans and schedule many times. I was not provided proactive updates. No sense of urgency or timeliness. I had to call to inquire 90 percent of the time. My car was returned dirty. They forgot to replace my license plate bracket and I have to take more time out to go back and have that placed on. They offered to just “drill it on” taking short cuts instead of proactively ordering the correct proper car part. Makes me concerned with what other short cuts were taken with my vehicle n
Customer Service - 1.5/5.0 -
See earlier message.
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new! Thank you for the professional and thorough service!
My Experience - 5.0/5.0 -
Henry was extremely nice throughout the process. The repair looks good. Other employees in the office need customer service training. We understand working on cars means hands get dirty, but there were dirty hand prints on the headliner, and fabric.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful team to work with!
Customer Service - 5.0/5.0 -
The team was lovely to work with, great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend!
Repair Quality - 5.0/5.0 -
Caliber did an amazing job from start to finish.
Customer Service - 5.0/5.0 -
Caliber did a fantastic job from start to finish.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent and my car was repaired ahead of schedule.