Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very satisfied. Excellent.
Returned Clean
My Experience - 5.0/5.0 -
Everything looks good and the front line staff (I believe Chaz and his associate) were helpful and communicative throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took care of everything with the car including helping me with a rental. Really appreciate Balencia Gathers help with getting me squared away as well as the gentlemen who came out to do the estimate. Good service!
Customer Service - 5.0/5.0 -
Very good. Staff were communicative and helpful.
My Experience - 5.0/5.0 -
Great service and great communication the entire process. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a great job with the repair of my Audi, keeping me updated on progress all along the way. Chas was particularly helpful, friendly, knowledgeable, and professional — customer service at its best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
I was satisfied with the overall, I give it a 9.8
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What an amazing team! Every part of my experience was professionally managed and I always felt like I was in good hands. Chaz was great when doing my damage assessment and handled all of my questions professionally and expertly. His knowledge is impressive! The employee who gave me my car back (I dont remember her name sadly) was extraordinary with her customer service. She expertly explained the process and what exactly I was signing. She made the process effortless. Incredible team and incredible service. Almost made me want to get into another accident! Almost.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Henry Tran’s customer service was exceptional! He was very communicative about all of the work being done on my vehicle after a hit-and-run and I very much appreciated the transparency and kindness he provided! Not to mention my vehicle is looking better than ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Excellent communication
Customer Service - 5.0/5.0 -
The advisor Kept me informed throughout the whole process.