Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Sandy and staff was a pleasure to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work and customer service
Customer Service - 5.0/5.0 -
Very professional and helpful
Returned Clean
My Experience - 0.0/5.0 -
Paint has dust specks under it. Strange depressions that weren’t from the wreck. White powder inside the car I guess from leaving the door open while in the shop. It’s even in the center consol? Trunk is filled with white powder. Rubber gasket on rear driver side door was coming off at the bottom on pickup, pressed into place and it’s staying so far. Driver’s side rear rim appears to be a different colour than the others (mirrored silver vs brushed appearance?) Not a huge issue, but I had asked if the front windshield could also be repaired, estimate said replacing the back windshield , neither were replaced? Staff was very kind and nice though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was wonderful, excellent service! Thank you to Caliber and Travelers!!
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Good professional service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication by the team throughout the repair process. My car looks good as new!
My Experience - 5.0/5.0 -
Henry was a great job my car!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 4.3/5.0 -
The Caliber Collision team was very professional, friendly and provided great service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Since the vehicle is AWD IAW the manufacturer, Subaru, all 4 wheels should had been replaced. It cost me around $800 additionally to get 3 tires replaced in order to get the car back to normal operation.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ready the day before promised. Received daily updates.