Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
When vehicle picked up, I found radio not working and AC was not blowing cool air when both were working when vehicle was dropped off.
My Experience - 5.0/5.0 -
I appreciate the daily emails with updates on progress.
My Experience - 5.0/5.0 -
I've only driven the car back to DC so far. The only thing I'm not sure about is if the front camera signal that warns you if you are approaching the car in front at too great a speed is working. In the past I've had it come on only a few times. It's a little tricky to test that out, but I'll be on the alert for it. Otherwise it seems to run good and looks very good. I was not aware of all the precautions about having the car washed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the daily updates by text. Great way to stay current. Ricardo and Henry were great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team were wonderful professionals. The car looks beautiful. We also love your system of daily check-ins sharinf the status of the repair. A-1 service, they even offered to call for a pickup for my rental car. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an outstanding job on my car. I love your text system keeping your customers updated on the process of their car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Great people
Returned Clean
My Experience - 5.0/5.0 -
Staff were very friendly and helped me throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with this company was a 10 out of 10! I was happy with the daily text updates that kept me from wondering what was going on. The staff were very friendly, helpful and supportive. The young lady at the front desk is very polite.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I had a great experience at CC! The entire staff was kind knowledgeable and made the process very easy and stress-free. Well, I hope I never need them again, if I do, there is nowhere else I’ll go.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent service and communication. Job completed a week before estimate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wish I’d had advanced notice about cost, to avoid making two trips. Also please send receipts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Disappointed with handling of the bill.
My Experience - 5.0/5.0 -
You have an excellent team. From the initial encounter everyone was courteous, competent, and capable of dealing with the situation. The actual workmanship was very well done. Thank you to the young lady at the front desk and to Henry who was very clear about the process. Sincerely. Leslie