Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for the prompt and friendly service. I appreciate your letting me get my car outside of your working hours on a Saturday. I've given you five stars on a Yelp review because of that.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Christopher concerns of my automobile. It was a pleasure doing business with you. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was empressed with Christopher commit to making sure my car was in tip shape before it left the shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very professional service. Great work.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tommy the store manager is one of the most professional and knowledgable auto body specialists I have met. His attention to detail and genuine concern for the customer is very refreshing. I have been to Caliber 3 times over the past several years and am always pleased with the service. This is due primarily to the Tommy's leadership at the store.
My Experience - 5.0/5.0 -
Excellent service! Thank you guys so much! Will definitely recommend to all of my friends and coworkers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional, efficient and friendly! Chris took great care of me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Communication was unresponsive misleading and unprofessional. Timelines misrepresented. Emails claimed to be sent never received. Phone number claimed to be wrong on 4 occasions. I will never use your services in the future, will advise colleagues to do the same and have filed my concerns with my insurance carrier. I'm happy to discuss further if you should desire to do so. Thank you. David Richman 817.914.3411
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would tell them to stay away from Donna.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Donna is the reason the score is low. She shoule be friendlier and greet people when they arrive in the shop. Twice when I entered she said nothing and did not look up, even though I made the appointment with her.
Returned Clean
My Experience - 5.0/5.0 -
Donna, Chris, and Tommy were extremely helpful, throrough, and accommodating.