Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anthony was great! And the car looks great too.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Sure!
Repair Quality - 5.0/5.0 -
The workmanship here is truly outstanding. I also want to sincerely thank Henry, who handled my car, and Ricardo, the manager. They were both extremely kind and kept me updated throughout the entire process over the phone, which really helped ease the frustration of just waiting without knowing what was going on. Most importantly, when I received my repaired car, it felt so good—it honestly looked like a brand-new vehicle.
Customer Service - 5.0/5.0 -
The workmanship here is truly outstanding. I also want to sincerely thank Henry, who handled my car, and Ricardo, the manager. They were both extremely kind and kept me updated throughout the entire process over the phone, which really helped ease the frustration of just waiting without knowing what was going on. Most importantly, when I received my repaired car, it felt so good—it honestly looked like a brand-new vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend Caliber Collision in Crystal City for their exceptional service. After a minor accident, they handled the bodywork on my Ford Escape's rear bumper and hatchback door with professionalism and efficiency. The staff kept me updated throughout the process via text and email, and I appreciated the ability to track my car’s progress through a provided link. If you're looking for reliable and timely auto repair, Caliber Collision is a great choice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I went to the 8153 Richmond Hwy and they did a phenomenal job with the repairs. Their staff is as extremely kind and efficient. They never left me questioning if I left my car in the right hands and kept me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, professional, & customer service focused staff
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Saline and Henry both went above and beyond with their customer service. I definitely recommend their service to anyone looking for painter body work. The moment Ssline addressed my concern over the phone and made me feel comfortable. Henry was very thorough and he said he would do his best to fix my car and got it done and then some. Exceeded my expectations thank you both
Customer Service - 5.0/5.0 -
Very Satisfied
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision kept me updated throughout the repair process. Henry Tran, Service Advisor was outstanding. He walked me through what they repaired, explained that I should not have car washed within the next 30 days based on the paint job that was done. Outstanding experience. They completed work ahead of schedule.