Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
CC is a gem.
Repair Quality - 5.0/5.0 -
Beautiful job, my car looks new again!
Customer Service - 5.0/5.0 -
Selena was wonderful. I'm sorry I forgot the name of the young man who look pictures, he was really, really nice too.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I don’t want my name or comment published on the internet but I am 100% pleased with the work done to my car. Thanks
My Experience - 5.0/5.0 -
The team was very friendly and communicative throughout the entire process. I was very impressed with the work done on my car and how they had cleaned both the outside and inside of my car. I was very pleased with the service provided at this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great all pieces are visually there
Customer Service - 5.0/5.0 -
Top notch customer service was provided through out the entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Staff was really helpful and super nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
It was late; the workers promised things they didn't hold to and I don't know why. It was not the agent's fault. They let me down over and over again promising me 4 times the car would be ready and it wasn't.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Anthony at the Crystal City location was excellent. Highly recommend.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Maybe
Repair Quality - 4.0/5.0 -
They fixed my car so long:29 days and I lost A lot money for rental car
Customer Service - 3.0/5.0 -
They fix my car so long times 29 days and I pay for rentals car myself
My Experience - 5.0/5.0 -
I would like to express my sincere appreciation to Anthony for his professionalism, attentiveness, responsiveness, attitude and overall great customer service throughout the repair of my vehicle. I would also like to add, that this is the first time my vehicle was spotless after being serviced.. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Anthony was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Henry was the one to repair my car and I found him a very polite and gives attention to what has been told to him & provide timely information about the repair I really appreciate him he is a good asset to Caliber.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 4.0/5.0 -
There are some issues with the repair, there is something wrong with the horn and the are some spot on the fender where the paint is dripping and I don’t think it’s the same color.