Caliber - Crystal City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair shop decision is made by your Insurance company. My company chose Caliber Collision and it worked well for me.
Repair Quality - 5.0/5.0 -
Mr. Henry managed my repair and updated me every day on progress. He made time to answer my questions and discuss any questions or concerns. Excellent customer service /experience.
Customer Service - 5.0/5.0 -
See previous comments regarding outstanding customer experience from Mr. Henry and his team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The gentleman working that took my estimate was very knowledgeable, quick and efficient and the team had great attentive service.
Customer Service - 5.0/5.0 -
I couldn’t ask for a better team.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Delays were understandable but still unacceptable. The customer didn’t come first. The only shining light was our service representative- he was phenomenal!
Customer Service - 5.0/5.0 -
Rep was amszjng
Returned Clean
My Experience - 5.0/5.0 -
Henry, my technician was outstanding. 10 out of 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
While looking at my car there were things left open showing circuitry and my portable charger for my phone was left in my car and is now missing.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Work well done, people friendly and very helpful. Would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I am not satisfied at all. I’m talking to one of the advisors about the naughty noise on the rear they insisted as the shocks as soon as I picked up the vehicle the next morning I took it to Virginia state inspector, and I passed and said that there is nothing wrong with the shocks And I just don’t understand why they can’t just fix that problem. It’s been an issue after my accident, I’ve been saying that I picked up my car and I’m not satisfied at all and I used to work for radio tires and we used to deliver tires to you guys and I thought you guys were good. You know good auto body but now you know, I’m sorry, but I don’t know if I’m gonna bring my car back again, but there is paint splatter all over my car. There is a couple residents residue from Paint or I don’t know what it is, but yeah, there’s a lot of things wrong with it. There is my windows plugged up, so yeah it’s a lot going on.