Caliber - Cudahy

4.9 (1,237reviews)
97%
5975 S. Packard Ave.,  Cudahy,  WI  53110

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,237)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, professional, and exceeding expectations. Many highlighted that vehicles were returned cleaner than expected, with interiors detailed and exteriors washed. Communication was a standout strength, with customers appreciating frequent text updates throughout the repair process. Timeliness was also commended, as numerous customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement directly from their experiences, including occasional delays in updates, loose parts not reinstalled, and vehicles returned with unresolved mechanical issues. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"... message and was also surprised that the project was completed much faster than the original estimate. The results of the work look great as well." Read more
"It was finished 2 days prior to the given date."
"Quoted a month for repairs and done in one week. Not only fast, but efficient. I hope I dont need ..." Read more
"No indicator was specified by caliber for repair time. The vehicle was moved to another shop then where ..." Read more
"Took longer than what I was told"
"Liked that Caliber sent frequent almost daily texts about how repairs were progressing. They gave clear explanations of work, and costs ..." Read more
"Amazing service. Love the proactive updates. Always available anytime I called."
"... with Caliber Collision. The team was professional, communicated clearly throughout the repair process, and finished the work on time. They made the entire ..." Read more
"I only received word on the repair 2 days before completion. I did make one call to see where in the process ..." Read more
"... excellent and professional. There did seem to be some communication issues between the corporate side and local side as I did get some conflicting info, but nothing ..." Read more

My Experience

Nika, Matt and Ryan were very thorough and helpful in explaining the repair process. I appreciated the ongoing updates on repair status. My Subaru was repaired sooner than anticipated and looks like new. I highly recommend Caliber Collision in Cudahy!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Honest, fast, and the work looks great. Also, it was a pleasure to work with Ryan.

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Repair Quality

Customer Service

Returned Clean

My Experience

Finished before estimated completion

My Experience

Customer service 100% Employees attitude and willingness to take time and explain 100% Quality of the work 100% Thank you for your patience. We are very happy with your work.

Likely to Recommend

Yes I would recommend

Repair Quality

All good. At final review hood prop rod was damaged. They checked with the insurance and it was installed the following day.

Customer Service

Had excellent communication with timely texts an updates.

My Experience

Got done quick and looks good car was clean when got it back looked good

My Experience

No issues/concerns

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Repair Quality

Customer Service

Returned Clean

My Experience

Very prompt always kept me in the loop and up to date with the repairs they were fast and did a good turn around time with the car

My Experience

Everyone was very friendly, knowledgeable and work was completed far ahead of schedule

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Repair Quality

The repairs were clearly explained and the car was so clean inside!

Customer Service

My Experience

Very satisfied with the work done & the fact that you cleaned the inside & outside of my car. It was done in an efficient manner. I got my car back faster than I expected. Thank you.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

I think there’s scratches that weren’t fixed but the dent and paint job looked very professional

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Muy buen tra

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Repair Quality

Customer Service

Returned Clean

My Experience

Weather service in Milwaukee has issued a severe thunderstorm warning for county in Southeastern, Wisconsin, Northwestern, Milwaukee, county and Southeastern, Wisconsin I am always well pleased with the work done on my car and thank you for your professionalism and finishing the vehicle properly

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Repair Quality

Customer Service

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Repair Quality

Excellent Job!!!!

Customer Service

Returned Clean