Caliber - Cynwyd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
groovy, baby (as always)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was positively seamless
Customer Service - 5.0/5.0 -
Ashleigh reassured me every step along the way including arranging pick up from Enterprise
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Not satisfied
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
one of the repairmen Parker came out to greet me and assured all the hardwork and repairs were handled with not just quality but standard. he told me he saw someone else repaired my car but didnt do a good job so he stepped in and did it himself, I want to thank Parker and the painter and everyone who worked on my vehicle.
Customer Service - 5.0/5.0 -
one of the repairmen Parker came out to greet me and assured all the hardwork and repairs were handled with not just quality but standard. he told me he saw someone else repaired my car but didnt do a good job so he stepped in and did it himself, I want to thank Parker and the painter and everyone who worked on my vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The work on my car was excellent. I was pleased with how great it looked considering how banged up the car was after it was hit. My only feedback is about the timeline. I was prepared to pick up my car on 7/2. I even called on 7/1 and was told it would be ready. Mid-day on 7/2 I was called and told a part that was ordered was actually damaged and it couldn’t be completed that day. That may have been fine, but I was told that part came in on 6/30 and had it been checked the day it came in, there would have been time to reorder it in time to deliver on the day originally planned. Instead I paid for 5 additional days of my rental car because the extra time to order the part coincided with a holiday weekend.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Car took a long time to fix and was not ready when originally promised. This resulted in extra days to pay
Customer Service - 4.0/5.0 -
I appreciated good communication and polite service. But the car wasn't ready until a week after it was initially promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I asked at least 3 times for an estimate to repair a rust spot. I was told I would receive an estimate. I never received an estimate. Also, it was nice to see the car was so clean when it was returned to me. However, I'm allergic to fragrances and my car now reeks with a stench from your cleaning products that will be giving me migraine headaches until it goes away. Fragrance is also bad for people with asthma or allergies. You need to find a cleaning products with no fragrance. Such products are generally called "Free and Clear." You should get permission from the car owners before you fill their car with chemical fragrance.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I can barely stand to get in my car now because of the fragrance chemicals in the cleaning product you put in my car. Many people do not understand. The molecules of perfume enter your body when you breathe it in. It is sickening for adults and children with a variety of illnesses like asthma, migraines, and allergies. It can send some people to the ER. You should find a cleaning product that is fragrance free or free and clear. You should use the petroleum-based, man-made fragrances only if you get permission first.
Customer Service - 2.5/5.0 -
Parts were good, but they said they would work up an estimate for repairing an area of rust under my side door and they never did, what’s up with that?
Returned Clean
My Experience - 5.0/5.0 -
Process was simple, quick, and professional. Everyone I encountered was well-informed and polite. I was kept up to date during the entire process. If needed, I would definitely use this company again.